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Question about Dell Pocket DJ MP3 Player

3 Answers

Dell dj player

My dell dj player turns on but it freezes. is there a problem with the harddrive??. i can turn it off and on but no matter what else I do, it will freezes. any suggestions in terms of repair??

Posted by ralph murillo on

  • 2 more comments 
  • Anonymous Dec 10, 2007

    mine is frozen and I can not get anything to work if i do the hard reset by holding the play button after reset it goes to the reboot and format screen but once i pick any of the options it freezes there? what do i do?

  • Anonymous Jan 04, 2008

    Turns on and says dell, then turns off. Recovery mode menu works, but all functions freeze when I click them. What di I do?

  • Anonymous Jun 07, 2008

    I have the same problem, any solutions

  • Anonymous Apr 28, 2009

    Dell DJ 30G is stuck in recovery mode tryed the paper clip still doesn't work? Please Help

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3 Answers

Anonymous

How long dose it take for it to reformat do i press clean up ? if so how long dose it take

Posted on Dec 23, 2007

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Anonymous

I just want to tell the person who posted the solution to this problem. "thank you, thank you,thank you". Your solution worked for me, too. I was ready to throw the MP3 player away. It's working fine now.

Posted on Aug 27, 2007

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Anonymous

You can reset it with a paperclip. The reset button is on the bottom. When immediately after you reset, hold the play button and you will get the recovery screen. From there you can reformat(erase everything and start over). That should work. If not, you probably have a bad hard drive.

Posted on Jan 13, 2007

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Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor
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Try resetting it...or charge it fully
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