Takes too long to send a fax, errors out

If you see an error message telling you that the product's fax memory is full, try these solutions:

• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you have already read.
• If you set the product to save received faxes on a computer, turn on the selected computer. Once the faxes are saved on the computer, they are deleted from the product's memory.
• If you set the product to save received faxes on a memory device, connect the selected memory device containing the save fax folder to the product. Once the faxes are saved on the memory device, they are deleted from the product's memory. Note:Make sure the memory device has enough available memory and is not write protected.
  
• If the memory is full, try sending a monochrome fax using theDirect Sendfeature or sending your faxes in smaller batches.
• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax.

http://www.support.xerox.com/support/phaser-3300mfp/support/enus.html

Solution : Clear Memory and Restore Default Settings on the Machine NOTE:Clearing memory on the machine will remove information from the machine and restore factory default settings. Make sure that all fax jobs have been completed before clearing the memory, or jobs will be lost.
To clear the machine memory and restore factory default settings:

1. Press the [Menu] button (located below the Display Screen on the Control Panel) until "System Setup" is displayed on the bottom line of the Display Screen.
2. Press the [Enter] button.
3. Press the left or right [Scroll] (arrow) button until "Clear Setting" is displayed.
4. Press the [Enter] button.
5. Press the left or right [Scroll] button until the option to be cleared is displayed. (Refer to the table below for additional information.)
6. Press the [Enter] button. "Yes" will be displayed.
7. Press the [Enter] button again to confirm.
8. Repeat steps 3 through 7 to clear additional items.
9. Press the [Stop / Clear] button to return to Standby mode.

Clear Memory Descriptions Options Description All Settings Clears all of the data stored in memory and resets all of the machine settings to the factory default settings. Fax Setup Restores all of the Fax options to the factory default settings. Copy Setup Restores all of the Copy options to the factory default settings. Scan Setup Restores all of the Scan options to the factory default settings. System Setup Restores all of the System options to the factory default settings. Network Restores all of the Network options to the factory default settings. Address Book Clears all of the fax number and e-mail address entries stored in memory. Sent Report Clears all records of sent faxes and e-mails. Fax Rcv Report Clears all records of received faxes. New Scan Report Clears the information about network scan sessions in memory.

There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Hi,

The manual for this printer can be found here:
http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=mfc6490cw_all&dlid=&flang=English&type2=-1

If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time:

You can turn on Real Time TX.
1) Press Fax
2) Press up or down arrows to select Real Time TX.
3) Press left or right arrows to select "On"
4) Press OK.

You can now send faxes real time without having to scan the document into memory.

Hope this helps,

Chris

your fax RX memory is full and needs to be cleared however this should not stop you from sending transmission TX immediately however if you are going to send a memory fax you will have to clear the memory for machine to be able to store the TX you are trying to send

Is the phone line working? Do you have any devices connected to the phone line that pick up before the fax machine? Make sure the machine has paper and is set to FAX or AUTO. Is there a Memory Full error? Clear the memory (Setup > Memory Clear then press Start/Enter. Use the left and right arrows to select the items to remove. Press Start/Enter twice (second time to confirm the choice). Repeat until all memory is cleared that you wish to clear. Then press Stop to exit.)

If you are using the ANS/FAX mode and have an answering machine connected to the extension port, disconnect the anwering machine and switch to FAX or AUTO. Check if the machine receives faxes. Sometimes the extra device causes interference. Call the fax machine from a different phone number and see if you hear the fax tones.

Check that the Junk Fax barrier is off, if the incoming call is from a machine that is not listed in your speed dial database. If you have a distinctive ring, make sure that the Fax machine has learned the ring by pressing Setup go to DRPD. Choose Set and call the fax machine from another phone. The LCD will say Waiting Ring until it gets that call and then once the ring is learned will say END DRPD Setup

I hope these ideas help.

Cindy Wells
(If you have a phone company voice mail service, the faxes may end up stuck in that box. It depends on how many rings the fax is set to wait before picking up versus when the voice mail opens to take the call.)

Press Menu, 2, 5, 2. The screen prompts you to choose a fax setting. Press <-- or --> to select OFF then press SET. If there are faxes in memory when you turn Fax Storage to OFF, the LCD prompts you to erase faxes in memory. If you press 1, all fax data is erased and Fax Storage is turned OFF.


You may want to enable Real Time TX so you can send fax without using memory. (Under FAX-SETUP SEND-REAL TIME TX)

You may also disable Fax Storage if you don't want to store incoming faxes in memory for remote retrieval (Under FAX- REMOTE FAX OPT-FAX STORAGE)

For effective use of the memory, you may also clear the caller IDs stored in the memory. Press MENU, 2, 0, 2 Press the arrow keys to display # then press CLEAR.


Hope this helps!

When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:

• Add paper to the HP Officejet series paper tray
• Clear a possible print jam and proceed printing the fax.
• Reduce the copying or faxing resolution via the front panel's menu.
• Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
• Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.

CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

turn off memory and send direct, it will dial, connect then send you will need to make sure that your sending settings havnt been alteredand that you can get an outside line.if that dont work it may be a little more involved, but thats the start

if you print a tx journal does it have an error on those you tried to send