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lori Posted on Feb 12, 2012

Drum will not spin

I can select everything, but when I push the start button, nothing happens. The timer still counts down and there is a faint clicking everyso often

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  • Posted on Jul 29, 2013
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While most Samsung dryer component failures will generate a trouble message on the display, a failure of the hi-limit thermal protector won't. If the hi-limit thermal protector has opened, it directly interrupts power to the drum motor. As a result, you can start a cycle using the buttons, the 'brain' will turn on the relays controlling the motor ( the faint clicking sound ) and run the cycle timer, but the motor can't actually run. And without drum rotation being sensed, the burner won't turn on either.
Solution is to replace the hi-limit thermal cutout, which is located on the 'nose' of the blower assembly next to the dryer temperature control thermistor ( which is slightly larger than the hi-limit thermal cutout ).
Also note that the usual cause of a hi-limit thermal cutout failure ( or a thermistor failure ) is ducts restricted by lint ... both the burner exhaust duct as well as the blower intake duct. Both should be disassembled and thoroughly cleaned while you have the dryer apart.

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Anonymous

  • 2605 Answers
  • Posted on Jul 11, 2011

SOURCE: Panel powers up, no codes, but the drum will not

Hello Jim,

I'm glad I was able to help you. Hopefully you can return the help regarding my assitance on the chat session for your dryer.

For some reason your accepting my solution has not been recorded although you rated the help as 4 thumbs up...my account shows the solution was rejected.

Perhaps you can log in again and amend the error, as much as I like to help with the chat sessions, it is based on customers honoring the system and us experts providing help on the premise of getting paid.

Thank you.

Regards,

Macmarkus :)

Testimonial: "Very fast and professional help. Had a handle on the problem right away & gave me the solution. Sent me to a site to view how to fix it! Great!"

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