I work on washing machines as a hobby but have run into a possible problem with a GE Prodigy top loader. I select a load size (example-heavy) then hit the start/pause button. The machine washes just fine and goes through the cycle to rinse and on to finish, but the timer never moves from its position of "heavy." The lights on the top change. The ones that tell you 15,9 or 6 minutes wash. All of those lights change but timer dont move. My question is....Is this normal because I have never worked on one of these models.
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Have you tried to unplug the machine, sometimes the control boards can get stuck and if you unplug it for say 30 seconds then plug it back in, it may reset itself. otherwise you may have to call someone these are very complicated machines.
Door not shut Check that the door is properly shut.Faulty interlock A faulty interlock might not allow the door to shut properly. Find your door interlock here and replace, or contact a qualified repairer. No power Check the flex, plug wiring, fuse and mains supply for faults. Faulty on/off switch Check the power light if fitted. Replace your on/off switch. Water supply disconnected or off If a washer dryer cannot load water it cannot start a wash cycle. Check water supply.