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Question about Maytag Neptune MAH5500B Front Load Washer

5 Answers

Washer spins but not enough to extract water from clothes or tub.

Washing machine performs a limited spin cycle but not enough to extract all the water from the clothes or the tub. Clothes still drip. When you place your hand on the maching during the spin cycle you can feel how weak the spinning is.

Posted by Carol DeNardis on

  • 11 more comments 
  • tombritto Dec 31, 2007

    I have Maytag LA8340 Washing machine performs a limited spin cycle but not enough to extract all the water from the clothes or the tub. Clothes still drip. When you place your hand on the maching during the spin cycle you can feel how weak the spinning is

  • tombritto Dec 31, 2007

    Sir,

    I have a Maytag Model # LA8340 S# 200649 Washing machine performs a limited spin cycle but not enough to extract all the water from the clothes or the tub. Clothes still drip. When you place your hand on the maching during the spin cycle you can feel how weak the spinning is.

    Please help, [email protected]

    Thanks

  • eddbgd Jan 06, 2009

    machine drains but does not spin water out of clothes

  • sas2 Mar 08, 2009

    mmmmmm

  • cleduc May 11, 2010

    after looking at solution 1 from neptune_dude, i tried following:

    (have a MAH4000)

    - manually pressed the door-closed switch, and after having removed cover, manually triggered the 2 switches inside (1 just right-above of the wax motor, 1 right-above of the door-lock, so about4 inches right of wax motor). With this i had the full-spin, not only back-and-forth



    - replaced the wax motor. now, no matter what i do, the wax motor never moves. So seems that the command to move the wax motor never comes.



    Question: does that mean borad problem, or should i check fopr anything else first ?



    Thx in advance



    Charles

  • Anonymous Mar 13, 2014

    code OL comes on at end of cycle and clothes not extracted

  • Anonymous Mar 19, 2014

    it won't spin in high speed mode to extract water and when cycle hits 6 minutes it stops and jumps to zero

  • Anonymous Mar 20, 2014

    water will not stay in tub during washing

  • Anonymous Mar 23, 2014

    washer washed clothes and drained some water out but will not spin out and spin light stays on drum will not settle down in position to spin

  • Anonymous Mar 25, 2014

    Doesn't matter the cycle I use, there is very little water in the washer tub ( does not cover the clothes). Is this normal?

  • Anonymous Mar 26, 2014

    don't seam like their enough water in machine to wash clothes--don;t come out eclean

  • Anonymous Mar 30, 2014

    We have to pre wet all clothes prior to washing because washer doesn't insert enough water during cycle. Model #m042968

  • Anonymous Mar 31, 2014

    I am trying to spin dry my clothes in my twin tub machine and the dryer is not spinning. Any suggestions?

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It sound to me to be the water pump, with all the water in the tub, the machine dont spin ok, and the water is extracted by centifugal force, not by pumping as it should be, call a tech, this is a hard job for regular people..good luck

Posted on Aug 10, 2006

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FYI: Maytag lost a class action lawsuit on this issue and was required to replace the board (~$300) free of charge for a limited time. However, that time has passed... This means YOU get to fix it - and it is expensive.

Note: This part WILL fail again - we get about 5 years use per board. We have six active kids - so we run about one load a day or more. I will NEVER buy another Maytag again because of this problem.

Posted on Nov 01, 2008

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capretto

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And some tiems the WAX MOTOR which locks the door during spin cycle may burn out and not lock the door you need to replace this part it is about $ 30 and fairly easy to install except you need to open the top and front side of the machine if you need further assistance you can email me at [email protected]


Posted on Jun 11, 2008

jeff hartman

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Is the machine really trying to ramp up or is it just tumbling back and forth during spin cycle?

If it is trying to ramp up the speed then immediately shuts down and tumbles back and forth again this can be caused by an open in the out-of-balance circuit. There are three inertia / unbalance switches in a series circuit. If any one of these switches is open the machine will attempt to ramp up. Next, the microprocessor checks this circuit and if it sees that it is open then it thinks the machine is out of balance and shuts back down, tumbles and will try to ramp up again. Look in your console area for a schematic which will show the electrical wiring and you can locate the three switches and check them with an ohmmeter for continuity.

If it is just tumbling back and forth then it may not be getting the switch contact from the spin enable switch located in the door latch assembly. Does the door locked light come on in spin cycle? You don't have the door latch wax motor issue to worry about on the MAH5500B series Neptune but you could have a problem with your door latch assembly. Maytag also made it so you have to replace the whole door latch assembly and cannot replace just the spin enable switch located in the assembly as you can on the wax motor door latch assembly.

Posted on Jan 05, 2008

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I have a MAH5500AWH and experienced the same problem twice. Both times the R11 resistor on the control board was burnt up. The board is behind the cycle selector dial. To check, remove the outside screws holding the metal backplate for the user control console. Do not remove the inside screws as these hold components to the backplate. My advice is to replace the whole board. You can buy a new one (expensive) or try and get a used one from a repliance repair/parts center.

Posted on Aug 18, 2006

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Washer will not spin at all no code . will drain and tumble back and forth,when it comes time to spin it turns off.

A washing machine is basically a big tub that repeatedly fills with water and then drains, spins to wring clothes dry, and has a device for stirring things up-- either an agitator in the middle of a top-load machine or a rolling drum in the case of a front-loader.
The four cycles that every washer performs are fill, wash, drain, and spin. Though these functions are pretty basic, a number of things can go wrong with them.
There are a number of problems that you can fix quite simply; some issues, however, are better left in the hands of an appliance repairperson.Problems that commonly occur with a clothes washer are discussed in depth below.If your washer doesn't run, be sure it's plugged in and that the receptacle works (the circuit hasn't overloaded). Before working on the washing machine, be sure to unplug it.
To prevent problems, follow good maintenance procedures. Use the right amount of detergent for your washer and your water hardness, make sure the machine is level, and don't overload it for the cycle chosen.

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If the washer doesn't fill, the water inlet screens may be blocked. Clean or replace them. (Check your owner's manual for the location of the screens; they're often located at one end of the supply hoses, or you may have to remove a panel to access them.) Other reasons for not filling may be that either the timer or temperature selector is broken--both of these are repairs for an appliance repairperson.

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If your washer doesn't spin, check to see if the clothes have jammed or are unbalanced in the drum before calling a repairperson. Unbalanced clothes will also cause a w
asher to shudder or "walk." If straightening out the load doesn't stop the washer from shaking, look at the feet underneath and be sure they are properly adjusted to keep the washer sitting level on the floor (you just turn them to move them up or down).
Clothes Are Wet After Spin Cycle
If your clothes remain wet after your washer's spin cycle, perform the following diagnostics:
1) Lift the lid during the spin cycle. If the tub is not spinning, you may have a damaged motor coupler. Call a repairperson to replace this part.
2) If the tub is spinning, recheck the load to make sure it is balanced. If you are certain the load is balanced but your clothes are still wet, you may need to call a repairperson to replace a damaged motor pulley, tub bearing, belt, or clutch.

3) You can also follow the troubleshooting steps outlined in "Washing Machine Doesn't Drain." You may have a problem with your drain hose or pump.
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We have exact same washer. It is 11 years old. We are at a point where we have to spin it 7 times and then still isn't too dry. It dies yesterday a very loud death. Mentioning this here because it could be a foreshadowing of your Kenmore 90's future.
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  • Ifit isn't spinning--and your machine was produced by Whirlpool®--you mayhave a broken coupler. Many Whirlpool-made washers use a small,relatively inexpensive device called a motor coupling. Thisplastic-and-rubber component is mounted to the shaft of the motor onone side, and to the transmission on the other. Over time, the couplerwears out and fails. When that happens, you need to replace itcompletely.


Spin cycle Ifthe washer doesn't reach its proper spin speed, the clothes may be toowet at the end of a cycle. Check to be sure the load is properlybalanced and run a spin cycle again. If the clothes are still wet, youmay have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®),or a worn motor pulley or tub bearing. Replace the applicablecomponent.

Alternatively, there could be clothes caughtbetween the inner and outer tubs. Read the "It spins but won't pump"section of the "It won't drain" section. Also, there could be otherthings that cause friction on the drive train. Seek the assistance of aqualified appliance repair technician.

Siphoning Ifthe water that pumps from the machine goes right back into the machineafter the spin cycle, it may be because your washer is siphoning thewater from a laundry tub with a slow drain, back into the washer. Tryto improve the draining of the laundry tub. (Is there something stuckin the drain?) Also, be sure the drain hose doesn't reach more thanabout 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inletvalves eventually fail. One problem that may develop with a water-inletvalve is that it can no longer completely shut off when the electricityis turned off to it. Then, the valve may leak and drip water into theclothes tub--you may notice that your washer has water in it when youhaven't used it for a few days. To fix this, replace the valve.
More information can be found here:
http://www.repairclinic.com/0088_11_1.asp#Level1_12
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