Black screen with audio available

14 year old visits, doesn't comprehend tv/av button and does something beyond my abilities to correct. Screen is black, but audio is available through all inputs. 'BLOCK' is ON under TV menu, but will not allow to turn OFF. Oh yeah, of course I no longer possess the manual or the remote. Slick. Please advise. Over.

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3,130 Answers

Only thing I can tell you here is contact proton. This is a hard company to get any customer service from after you buy a product . I also may suggest go back to where you bought the set, maybe they have a servicer who can get you an owners m,anual and give you the info your looking for. Good Luck Taiwan Headquarters US Distributor Address: PROTON USA 15364 E. Valley Blvd City Of Industry CA 91746 U.S.A No.77, Sec.1, San -Ming Road Panchiao, Taipei-Hsien, Taiwan, ROC Email: [email protected] [email protected] Telephone: +886-2-2962-5135 PH 626-855-2129 Fax: +886-2-2964-8664 FX 626-855-2147

Posted on Aug 09, 2006

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