14 year old visits, doesn't comprehend tv/av button and does something beyond my abilities to correct. Screen is black, but audio is available through all inputs. 'BLOCK' is ON under TV menu, but will not allow to turn OFF. Oh yeah, of course I no longer possess the manual or the remote. Slick. Please advise. Over.
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Re: black screen with audio available
Only thing I can tell you here is contact proton. This is a hard company to get any customer service from after you buy a product . I also may suggest go back to where you bought the set, maybe they have a servicer who can get you an owners m,anual and give you the info your looking for. Good Luck
Taiwan Headquarters US Distributor
Address: PROTON USA
15364 E. Valley Blvd
City Of Industry CA 91746
No.77, Sec.1, San -Ming Road
Panchiao, Taipei-Hsien, Taiwan, ROC
Email: [email protected][email protected]
Telephone: +886-2-2962-5135 PH 626-855-2129
Fax: +886-2-2964-8664 FX 626-855-2147
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In order to connect an AV receiver to a TV using component cables (Red & White) you will need to connect the component cables to an available AUDIO "OUTPUT" on the TV (red to red and white to white). Then the other end of this same cable will be connected to an available AUDIO "INPUT" on the AV receiver. The TV (via the menu or setup button) may have to be set to where the audio signal is output to a home theater and not to the TV speakers. Once connected, the AV receiver should then be set to the Audio input used in order to listen to what the TV is showing on screen.
If you have the remote, press the AV/TV button. If you have no button with AV/TV written next to it, look for a symbol that is the outline of a TV with a small + sign in the corner. Or, worse case simply press each button one by one, until you find the one that switches the channel.
If you bring up something on screen you're not sure about, turn the TV off and back on again.
Most likely you are on the wrong source chanell. look for an AV/TV button. keep changing that untill you get to the TV stations. If you have a set top box make sure it is turned on. Also the appropriate AV channel will be the one that the set top box is plugged into.
hello chis, it may the ps3 your having trouble with connect ps3 to hdmi 1 reset the ps3 by doing this. press and hold the standby button on the front of the ps3 you will hear 1 bleep then 2 short bleeps after the short bleeps release the button this will reset the display setting on the ps3 you should get1080p if this dfon't work feel free to get back to me thanks
double check the wires are in the correct connections on both the tv and dvd player also the KHL dvd player may need to be put in progressive scan. Usually the red wire for video and the one for audio get plugged into the wrong input and causes this issue
It sounds like she may have cracked the LCD display.
LCD (liquid crystal display) are very delicate nad any impact, even by a three year old could damage the screen beyond repair. Could you please submit a photo of the screen when on?