Question about iRiver H10 MP3 Player

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Data seems to be lost and it crashes

I only bought this mp3 in April and it's been fine until now. The battery died so I charged it and when I switched it on, some of the lines in the menu were blank and the others said Unknown, this is the case for all music. When I tried to play the unknown items there was no sound. After going through a couple of menus it crashed and wouldn't switch off so I had to use the reset hole but when I switched it on againd it was still not working and crashes. The pictures I've downloaded to it are still viewable. One other thing, I'd used my home pc to install all the music and while travelling I've bought a laptop which I tried to put my music from my Iriver onto but it didn't work. But I did download 2 more CDs. I have listened to it since then once and it was ok. PLEASE HELP, I'm abroad and can't return it under warranty.

Posted by Marj Donoghue on


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Have u tried turning it on in emergency connection mode ( press the reset buton connect it to the pc then hold the power buton while holding the o enter button) u can reformat it then. after you reformat it u will have to reinstall the firmware (u can get this from it should work after this:P

Posted on Aug 12, 2006


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