Brother IntelliFAX 4100 Laser Fax Logo
Juan Palomo Posted on Aug 08, 2006
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Brother intellifax 4100 prints full page all black

This fax prints everything black, I just put in a new drum & Toner and still all black. I even put another toner & drum working in another fax and still all black. I checked the contacts and they look good, am I overlooking something? please help me. Thank You Juan

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  • Expert 328 Answers
  • Posted on Aug 01, 2007
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Joined: Jul 31, 2007
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Good chance the High voltage power supply is bad. Not worth repairing. A new unit costs about 259.00.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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Toner on paper edges

The cleaning blade inside of the drum unit is worn out. Replace the Drum Unit
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You have a bad SCANNER BLOCK. Expensive to repair.
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pull out your drum unit and look inside machine above where the drum would be. you should see a black assembly that runs left to right with a "****" glass. may need a flashlight. clean that glass off with a clean rag. sometimes toner "scatter" will get on glass and cause this.

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Hi Sandy58 this is the fix. all you have to do is: open the front cover (leave it open) and press the clear button then it will ask you NEW DRUM AND YOU ENTER 1 FOR YES and that's it good luck.
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hello! are you usinga brother oen toner and drum cartrdige? that is the first thing to try, you are welcome to post back to me for additional help good luck brother tech
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There's no manual for "machine error 7C" in Bro IntelliFax 4100. To fix this issue. You will need to pull out the toner. Note: the toner and drum are connected.....At the left corner of the drum. You will see a blue tab......You will need to slide the blue tab back and forth for 20th times....And put the toner back in its place.....This is just a temp fix but you need to replace the drum to have it working its fullest......
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If the dial tone sounds NOISY or SCRATCHY there probably is a phone line problem. Try changing the phone cord first. Are you using DSL phone service?

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Brother intellifax 4100

Have you tried a new toner cartridge?
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Probably caused by the toner cart. Only use genuine new Brother brand supplies. Remans fail quite often with Brother machines.
Possibly bad gears on fuser drive. But with the poor print quality, I suspect it is the toner.


I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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