Coffee was recently spilled on my H10. Everything works fine except the scroll bar is stuck. I've been trying to open the player to clean the bar. The warranty is expired so I can't send it back to iriver. I have removed the 4 exterior screws -- 2 on the top, 2 on the bottom -- and I can't seem to pry it open and I don't to want to force it open and possibly break something. Does anyone know how to open it? Thanks for any help.
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My volume control kept going to the bottom and muting and scrolling pages was impossible. Kept running to the bottom as well so I read and read and tried and tried. In the end the solution for me was simple. The center button on my wireless mouse was stuck. I pushed on the center button, something went pop unsticking it and everything works. Play with your mouse or replace it.
As stated above the 5/6gb units and the 20 gb units use the same scroll bars but they sit on different metal platforms. The platforms are not interchangable. The only way to do it is to remove the old/broken scroll bar from the 20gb metal platform. Then CAREFULY peel the working scroll bar off the 5gb platform be very careful the unit is in multiple layers of plastic and is very FRAGILE. Re attach the working scroll bar to the 20 gb platform and gently plug the little tail into the slot on the motherboard.
OR, buy a working 20 gb scroll bar from ebay. two screws and you're done.
My Daughter's iRiver scroll pad must be stuck...it just keeps scrolling. She says nothing happened to it. Never got wet etc. I am going to attempt to open it and see what it looks like. The one post says it is very easy, but gives no information. I called the company and they have no USA service centers at all...so if it is out of warranty you are out of luck. They say they hope to have a repair center soon...but it sounds like a company running out of a garage. Good luck and buy some other brand.