The camera is 'on' the lens is extended and the flash is in the up postion. Nothing happens when the shutter button is pressed and when the Power button is pressed to switch off the LCD shows the following message Error C1
The battery sign shows fully charged.
Any ideas please would be appreciated. Jessops have quoted £200 just to look at it
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Hi Jane,
When we press the shutter release the mirror flips up after the shutter opens and closes the mirror flips down. When it flips down we then see out the viewfinder.
At first blush is sounds as though the mirror flipped up but not back down. Remove the lens look inside the camera press the shutter release what happens?
Hi, this happened to my Samsung ST500, it took me months to find out what was wrong with it!, i found out the it gets stuck when the lens is different or has dirt in the lens.
I Got Mine working by cleaning the lens but if that dosnt work try this, mine started working when i dropped my camera quite high onto the ground which can make your lens pop back in if this dosnt work, try your warranty!:)
A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).
To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.
This would need to be repaired if the lens is stuck so is the shutter. I would take it in and have it looked at. there is no other resetting then what you already have done ot the unit.
Can you get any signs of life? playback pictures etc? Try pressing the playback button instead of the power button. If camera display works then press the picture button and see if the camera will switch over and the lens extends. Also check if the tab on the battery door is not broken. This operates a micro switch to cut off power
You can try to "fix" this problem by holding down the shutter release button as soon as the camera power up.If this does not work you will need to replace the lens assembly. This should only be done by a qualified tech.
This is usually caused by one of two circumstances. (1) The user dropped the camera while the lens was extended causing a mechanical failure. (2) The lens attempts to extend while in a pouch or pocket without the user's knowledge. This usually happens when the user is carrying the camera with the battery in. When/if the REC button or power button is pressed accidentally, the lens will attempt to extend but can't. This causes the servo motors to "smoke".
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