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Posted on Oct 23, 2008

My ipod get stuck.it says in the sreen now playing but i cant hear any sound and i cant use any of the function like menu,forward.play etc

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Anonymous

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  • Posted on Oct 24, 2008
Anonymous
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Have you attempted to reset the device? Hold the Home and Sleep/Wake button down at the same time.

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My IPOD 30GB is in a frozen mode. Stuck on a song but there is no sound and I cant move forward, increase sound or shut off. The battery is fully charged.

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Hi!

Please try resetting the ipod by pressing the center and play button on your ipod until it displays apple logo. Also try restoring it to factory settings by seeing this link from apple---

Restoring apple ipod

Please rate this solution if you find this solution helpful.

Thanks
Rylee
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The clicker noise you hear is separate from the audio output functionality of the iPod. It sounds like an issue with the headphone jack possibly. Try a soft reset by pressing the menu and center buttons at the same time for 5-7 seconds.

If that does not work, then please consider the FREE Diagnostic Testing that we offer through our website. It will cost you virtually nothing to have us diagnose your issue. Our company is staffed with formed Apple Techs and we are an Accredited Business with the Southern Colorado Better Business Bureau (BBB).


Regards,
Rick
EverGreen Electronics
'Eco-Friendly iPod Service, Sales & Recycling'
E-Mail: [email protected]
Website: http://www.EverGreenElectronics.com
FREE Apple iPod Technical Support - http://www.iRepairGuide.com


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http://ipod.about.com/od/troubleshootingyouripod/ht/reset_ipod_vid.htm
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