Question about Brother SE-270D Computerized Sewing Machine

2 Answers

Carriage Is Jamming - Security Message on Screen

Hi- My machine will not embroider. It has been working fine, but now the carriage (that holds the bobbin) is "jamming" and sort of "popping up" causing the machine to give me the security feature message before even stitching. I noticed that the "spring" part (the silver part beside the carriage seems to be moving around too freely. It can come out of the machine only attached by wires. I am wondering if a screw to hold it in place has come out and it it knocking the carriage around? Never noticed it being so "free moving" before. Thanks for any help!

Posted by KaylaHope on

  • KaylaHope Oct 23, 2008

    I think I should have said "shuttle" instead of carriage :)...

  • KaylaHope Oct 27, 2008

    Thanks , but I don't think that is it. I've been embroidering for almost 4 years now, and I've never had this problem. The metal arm that has the spring on it is broken. If you have information on what that part is called or a diagram of the inside of my machine (Brother SE270D), I'd appreciate it. Thanks!



2 Answers


Well . What you can do is **** it.

Posted on Oct 27, 2008



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Your problem is in the threading... too much slack in the thread causes bird nesting on the under side of fabric: re-thread with the pressure foot up... this will ensure thread is between tension disks, therefore eliminating slack, bird nesting and jamming. The security message is your machine stopping to keep you from creating functional problems with the machine. If you bought your machine from a dealer, call them and ask about classes.

Posted on Oct 27, 2008

  • Anonymous Oct 27, 2008

    I would take your machine to an authorized dealer. Any good dealer should be able to fix the problem. If you go to brother's website there should be a dealer locater . I would not try to fix the machine this could null your warranty.



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