I have recently got a new computer and copied across all images etc from my HDD, I have been editing pictures from my old machine and using 'save as' to store them in an edited folder. When I go into the document I am compiling in microsoft word and go to open the folder it does not show as being there, neither do the images. I also cannot see folders and files created/saved in DI from within 'my computer'. The only way I can use the pictures I have edited is to open all edited pictures within DI and email them back to myself. Then I can save and use them as normal. This was never the case on my old computer as I used both word and DI and all files saved/edited in DI were available for me to pull into my document. I have checked and double checked the path, but anyting outside of DI cannot see these folders and files. Any ideas would ease my continued frustration! Sandra
There is a problem with file association naming! Its pretty simple if you know what you are doing! In order for your other programs to see these files you need to right click on the file and use "open with" and select the program you would like to use. That sometime fixes the problem but what you need to look for is what it says after your file name example(name.tif, name.pdf, name.jpeg)and make sure that the new computer and its software is even compatiable with the old software. Try looking for an update at the software manufactures web site. The always have a support section for customers to keep there devices/software working properly.
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