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Question about GE JES1039 Microwave Oven

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Runs but wont heat up

I just tried to pop popcorn and nothing happened. It ran the full 3 mins. and never even got warm. What's up with that? Runs normal,just doesn't cook.

Posted by Tanya Fryrear on

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  • Johnpeters Dec 23, 2007

    I just tried to heat up my dinner one night and nothing happened. It put it on for the full 3
    mins. and my dinner never even got warm. What's up with that? I don't care as this microwave isn't min it's my flat mates HAHA LOL

  • Anonymous Jul 05, 2008

    I had the same problem. I was told to put the bag of popcorn on an upside down pie dish. It works! A bit inconvenient, but it gets the job done (I have no idea why)

  • Anonymous Jul 27, 2008

    Microwave no longer heats food.



  • roger-whitle Aug 21, 2008

    try heating a dinner plate but it wouldnt heat up. and the panel says to change charcoal fiter but I lost the maneal book and dont know where to locate the filter

  • Anonymous Mar 06, 2009

    it sounds like it would normally but when you get the item out of the microwave it is not even warm

  • Anonymous Mar 19, 2014

    was popping popcorn and the microwave stop heating it continues to run but there is no heat

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2 Answers

William Miller

William Miller

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  • GE Master
  • 9,179 Answers

Quite often this is due to a bad door switch. Opening the door while cooking (without first hitting the STOP button) is the primary cause of door switch failure.

Posted on Sep 20, 2006

  • William Miller
    William Miller Oct 09, 2006

    Again, I would bet you have a bad door switch. Try gently pushing down on the door about 1/16" while heaitng up a cup of weater. Thebn see if the water heated.

    Also look for a file called "doorsw.txt" on Google. It explains more in depth.

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Roger Goldberger

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  • 32 Answers

Probably magnatron is bad. Best test is to substitute a known good one. There are others but you are in the 4000 volt area of the unit.

Posted on Aug 20, 2006

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Related Questions:

1helpful
2answers

I just bought a 1.1 size microwave. I tried popping a full size bag of popcorn using 2 pushes of the popcorn setting. The bottom popcorn came out black. Any idea why?
The microwave burnt it. It will be a bit of trial and error with using your new microwave and will also depend (in this case) the brand of pop corn you've cooking. Check the recommendations on the pop corn packaging for time and heat range. Happy popping!
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Sep 30, 2018 • Microwave Ovens
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Microwave doesn't popcorn all the way on popcorn seeting
Most M/W use an estimated setting based on ounces of corn. I've found that many do not tell you how much is in each bag. The bags usually have no size markings. Check the face of the box for something like "2 each 3 oz bags".
* Try to use a normal re-heat setting (at full power) and cook a bag using the a minute longer than the recommended setting. Listen to the popping sounds and stop the M/W when the pops slow to 3-4 seconds. (2-3 seconds with 'Kettle' corn) Note the time lapsed and this is your correct setting. You may try the popcorn menu to find a similar setting but really your best bet is to use the method above as it's the most accurate.
* Note; Old or stale corn will not all pop (it dries out as it gets older and there is not enough moisture in the kernnal to steam pop.)
* M/W varies from model to model and brand to brand. Only way to check is to try several settings to get the best results.
* Pop corn brands vary in quality. You will find the better name brands pop more.
* Once you find a good popping brand then stick to that size and brand. (unless they change it on you.)
* If your really stuck on getting every corn kern popped then go with an air popper. It won't come out of cooker till it pops.

Good movie, don't forget the goobers, milk duds, frosty...
Aloha, ukeboy57
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May 28, 2018 • Microwave Ovens
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How do you cook popcorn. I tried for 4 minutes and it burned. THen I tried popcorn button - no luck.HELP
Try setting your timer for 2.75 mins to 3.25 mins
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Aug 06, 2015 • Sharp Microwave Ovens
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Shut's off after cooking popcorn, only popcorn, won't restart for 15 too30min.
Sounds like the magnetron is over heating. Try putting a 4 0z cup of water in the oven along side the popcorn bag. See if this helps. Usually, the oven only runs 2 to 2.5 minutes for a bag of popcorn. You may have to experiment with the slightly different cooking time...
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Oct 29, 2013 • Magic Chef CMV1000B Microwave Oven
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We can't get our microwave to fully pop the bag of popcorn. If we use the popcorn button it stops before the bag even starts popping. If we preset the time, the same occurs and if we run it until its...
Always place the bag of popcorn on an upside-down paper plate.

This allows more microwaves to penetrate the bag from the bottom.

Also always place food of any kind in the microwave off-center on the tray, NOT in the middle of the tray.

Not only does it cook more evenly (think of how you stir liquid) but it also prevent the same spot from being heated repeatedly on the glass turntable, which can lead to overheating and breakage.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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Sep 06, 2010 • Dacor DMT2420SS Microwave Oven
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NO HEAT
Circuit board is bad. Cheaper to buy new microwave.
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Sep 19, 2009 • Amana AMV1162 Microwave Oven
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Sensor error
I had the same exact thing happen...I put in some popcorn, it wouldn't pop. The screen said "sensor error". I tried heating water, a piece of chicken...nothing would heat. I unplugged it, plugged it back in...nothing. The manual says to close the door and hit the clear/cancel button. I could have sworn I had done that, but my wife simply hit the clear button and it started working again good as new. Hope yours does the same. : ))
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Jun 11, 2009 • GE Spacemaker JVM1640SJ Microwave Oven
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Dacor Microwave/Conv Oven DCM24S
Placing the bag on an inverted glass bowl or pyrex casserole dish worked!!!!!  For 2 years, I have cursed my Dacor microwave for its inability to make popcorn (burns a hole in the bag, bag stays flat, almost no kernels pop, etc...)  I read the last suggestion to use the glass plate and I am now sitting with a bowl full of perfectly popped popcorn - with only 1 kernel unpopped.  The metal tray in the microwave conducts too many waves through the bag I guess.
Thanks for the solution!
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Apr 15, 2008 • Dacor DMT2420 1200 Watts Microwave Oven
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Magic Chef MCO153UW
The cooling fan is a must!

Otherwise, the magnetron will be ruined, and that drives up the repair cost.

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can order parts here: https://www.mcappliance.com/partorder.aspx

To contact Magic Chef about getting an *authorized* servicer, see: http://www.mcappliance.com/contactus/contactus.asp

We're happy to help and we appreciate your thoughtful rating of our answer.
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Jan 06, 2008 • Magic Chef CMV1000B Microwave Oven
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Magic chef microwave shuts down
We had the same problem with our brand new Magic Chef. Before going through the trouble of taking it back I called Home Depot. After talking to a Home Depot Rep I am told that the overheat sensor is under the glass plate directly beneath the popcorn bag. Popcorn gets very hot and the heat of the popcorn causes the sensor to shut the machine down. I would imagine this would be the same for a baked potato.
Very poor design.
I was told to put a microwave safe plate down and put the popcorn bag on it. This should help to reduce the heat and not trip the sensor.
A safety sensor is great, but not if it keeps tripping the machine and shutting down!
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I just bought a 1.1 size microwave. I tried popping a full size bag of popcorn using 2 pushes of the popcorn setting. The bottom popcorn came out black. Any idea why?

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