try to update my sweeper it stop and said the connection engine has benn lost or teminated so i try reinstalling and it aborted intallation saying fatal error during installation all i wanted to do was update my spyware insted it downloaded webroot firewall and now my webrootspy sweeper doesnt work only the new firewall work. can you help me thank you, very much.try to update my sweeper it stop and said the connection engine has benn lost or teminated so i try reinstalling and it aborted intallation saying fatal error during installation all i wanted to do was update my spyware insted it downloaded webroot firewall and now my webrootspy sweeper doesnt work only the new firewall work. can you help me thank you, very much.
AnonymousDec 03, 2008
after several install i still get a error message and it tells me to re-installafter several install i still get a error message and it tells me to re-install
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Go to Start/Run and enter regedit hit the Enter key. Go to: HKEY LOCAL MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/UNINSTALL
Look for any entries in that key that pertain to webroot or spysweeper and delete them. be very careful to only delete those entries and none of the others.
Or
You may also see HKEY_LOCAL_MACHINE\SOFTWARE\Webroot
In that REG_SZ . Delete this entry and restart your pc .. now you can install mcfeee
I would suspect your computer has a virus or has spyware or malware that is causing this. Restart your computer in Safe Mode and run Webroot and your other security software. If they find nothing then restart your computer and then go online and run this free scan.
http://us.trendmicro.com/us/housecall/
get rid of spy sweeper and get a program call deep freeze there is a trail version here http://www.faronics.com/html/deepfreeze.asp this application will also let you get rid of your antivirus program, you see antivirus program's can only protect you from what allready is and not what s comming. with this program you get a virus simply turn off and on the computer and wala virus gone.
first uninstall the webroot spy sweeper through the following steps. 1.click start 2.go to control pannel 3.open 'add or remove program' 4.a window will open wait for some time until the list is populated
5 i)in that list find webroot spy sweeper and click remove go through the uninstall wizard and finish the uninstallation process
5 ii)if you didn't find webroot spy sweeper there then it can be a virus You need to download a program called MalwareBytes because that searces your entire computer , finds the virus and completely destroys it.
Click the green 'download now' button (don't worry - this is free) and once you've downloaded it, got the updates and done a system sweep which takes a long time but it's worth it, you should be fine. It also solves the desktop, wallpaper and screensaver hijack, too.
6. restart your computer
7.open mycomputer click search and do a search for webroot spy sweeper delete all the files and folders regarding webroot spy sweeper
8.now download mcafee before installing mcafee uninstall MalwareBytes and restart your pc because at a time only one antivirus software should be used
i think this solution will help you if the problem is not fixed please inform i will suggest some other ways
Restart your computer--> black screen--> after the Bios check (is always the 1st step)--> start pressing the F8 key repeatedly--> Windows boot menu will apear--> use the arrows--> Safe mode
It will look different from you normal Windows (don't worry about this)--> go to Add / remove programs--> Uninstall your spysweeper program--> restart your computer normally--> install your program normally
You will need to uninstall and install your program
Restart your computer--> black screen--> after the Bios check (is always the 1st step)--> start pressing the F8 key repeatedly--> Windows boot menu will apear--> use the arrows--> Safe mode
It will look different from you normal Windows (don't worry about this)--> go to Add / remove programs--> Uninstall your spysweeper program--> restart your computer normally--> install your program normally--> check for updates
CLEAN INSTALL needed here. Try un-installing after the un-install, shut down completely for at least 30 seconds, and then restart. This releases any "Locked files" for deletion. Then do a search in 'all files and folders' - search for both Weebroot and then Spy Sweeper, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files found. You should do this search and delete whenever you un-install any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.) BEFORE RE-INSTALLING Spy Sweeper
Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.
try to update my sweeper it stop and said the connection engine has benn lost or teminated so i try reinstalling and it aborted intallation saying fatal error during installation all i wanted to do was update my spyware insted it downloaded webroot firewall and now my webrootspy sweeper doesnt work only the new firewall work. can you help me thank you, very much.
after several install i still get a error message and it tells me to re-install
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