This is a tough one that CAN be solved. You will have to take the DVD Drive out of the unit. Take the drive apart and grease yes grease the rails the laser slides back and forth on. I used regualar Vasoline as it is inert and lasts forever. The sound you are probebly hearing is the stepper motor trying to move the stuck laser. I had the same problem. Or you could replace the entire drive, but as it doesnot work now you are not out anything trying to grease the rails because it is already broke. Take it slow and remember where everything goes. This is assuming that you have parked a cleaning disk in it already.
My TruTech DVD recorder went the same way, I returned/exchanged it twice and finally gave up and bought something of better quality. Sadly this seems to be typical of TruTech products.
If you hears a shutter or gringe then you should only watch Schindlers List.
The 90% of this problem are sove with a cleaning cd but I asume that you already do it then try with dry air(buy a can in radio shack) blow dry air by the port of the dvd with the tray open if not you have to take the machine to a tech...you got problem with the reading eyes...good luck
SOURCE: "NO READ" on Panasonic DMR-EZ27 DVD Recorder
good day 2 you,, ,, i have some little advice on you,,
just open the top cover of your player and check the RIBBON WIRE of the LENS/EYE part then clean theGOLD FINGER/LINES
and get some clean cotton buds and a lighter fluid 2 clean the lens,,,,,ok,,
PS. dont use cd cleaner fluids,,, that wont clean, , , , , ,just lighter fluid ok!!!
GODBLESS U
SOURCE: my panasonic DMR-ES 15 cannot read anymore!
There maybe a problem with the optic lens (dirt) try to clean it very gently with cotton, also the motor plate that holds the cd/dvd is not holding it very well so it not rotates at proper speed try to clean the both sides where the hole of the cd/dvd is when it´s inserted, if you think that you migth not have skills for that don´t do it.
Hope it help
SOURCE: Since it went into "disk recovery mode" it now will not play dvds
Got the same problem. Happened 2 months after guarantee expired. **** machine. The only good thing is the harddrive and that is made by HITACHI not Panasonic! I go Sony next time. Panasonic quoted £200 plus to fix the problem. I only paid £220 when I bought it new.
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