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I have a had this camera for almost 3 years and went to use it and i can't take any pic with it i turn it on and all it does is the lens comes out and then back in it does this about five time and then tells me to turn off power and turn it back on but it does not work not a batterie problem they are fully charged i can look at the pic i have taken but can't take any more i have no idea what is wrong try to rest it but nothing
This is a known problem with the Sony cybershot. Well at least they know about it. My brother had a camera did the exact same thing. It was out of warrany but not by much. Called Sony found Sony extended its warranty on the camera. Sent it in the camera came back with a new lens assembly and a software update. If you search around the internet there are some people that say that you can take it apart and grease the lens. But I would not recommend this unless you are a design engineer for Sony. The lens mechanism is timed and very delicate not to mention getting the inner lenses smudged. But if you are just going to send it to the trash I would try it. But6 be careful of high voltage to the falsh if you choose to take it apart.
Hi bell,
I think there is no problem with battery but it may be with lens assy. . you have to check out the lens assy at sony shop so go to sony shop.
good luck...
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The pop up flash only pops up half the way. We had a large dinner party
the other night and tried to take pics only to find the flash would not
go off. Later, I manually lifted the flash all the way open and took
pic and flash did go off. Battery fully charged. In auto mode. Camera
only 2-3 years old! Really upset. Went to the web to see if others
have same problem AND THEY DO!!! Several have the half pop flash and
resolve it by holding the flash up manually. So thought this was a
global problem and Chatted with Kodak Customer Service (puleeese). They
said, sorry, but $150 to fix or 25% off upgrade camera.
Sounds like you yanked out the cord without using the "safely remove hardware" icon at the bottom right of your screen. Now your camera is corrupted (probably the card,too). To get back to life as you knew it:
1. Go out and buy a card reader and use it to download the pics from your card.
2. With no card in the camera, remove the battery...press all the buttons...leave it alone for 20 minutes...insert the card and then the battery...turn it on.
3. Go into the menu and find "format"...follow the on-screen directions.
Now, enjoy your camera.
Always check the batteries first but if is it still giving the same fault, your camera is faulty. It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.
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Thanks Richard Scott Technical Support New Zealand
Use a card reader to download the pictures instead. I never figured out how to use the cable that attaches the camera to the computer. I've been doing this for 4 years and haven't had a problem!
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