Question about Philips 9P6040C 60" Rear Projection Television

1 Answer

TV went to black screen

I turned on the TV and within 15 seconds the screen turned black. There was no sound or picture.I checked the power cord and also verified the other tv's in the house had the cable working properly.What went wrong?

Posted by Lisa Mack on

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Edward

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  • 3,459 Answers

I had the same issue. The screen would shrink and then expand over and over. After thrity minutes it would correct itself. 
After a few months of doing this it just broke - no sound and no videe but the power light was still on. 

I searched these forums but did not find clear instructions or kits on how to fix it. I gave up and called in a repair tech. He fixed my TV in less than 30 minutes. 

To help others I documented the fix and created a repair kit and step by step quide on how to fix the problem. You can find it here. http://www.magnavoxhelp.com



Posted on Jul 16, 2008

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Black screen

Possible causes
  • Your TV is not receiving or displaying the signal from your DIRECTV® Receiver.
  • Your receiver has correct guide information, but is not processing video correctly.
  • You are viewing a channel where an upcoming sporting or special event is scheduled or has recently ended.

Solutions
  • Turn TV off and on.
  • Make sure light on front panel of receiver is lit.
  • Press the "TV/DSS" button on the remote control or front panel of the receiver (not all receivers have this option).
  • Reset the receiver by unplugging the power cord for 15 seconds.
  • Check all cable connections between the dish, receiver and TV.

If the picture is black, but the program title and description display in a banner the top of the screen:
  • If the problem is only occurring on a few channels, check the detailed description of the program through the on–screen guide on those channels. Often, we display a blank screen with a banner before and after a high–profile event to alert customers about the event.
  • Reset the receiver by turning off and unplugging the power cord for 15 seconds.
  • Run a signal meter test to check your signal strength (press "menu" and look under "setup" or "installation").

If your signal strength is below 70 (or below 60 on HD receivers) in clear weather on transponders 1 and 2, see our troubleshooting steps for "Searching for satellite signal. Please stand by." You may see zero strength on transponders 4, 12, 18, 20, 26 and 28. This is normal in many areas. Your system manual shows how to run cables and point your dish.
2helpful
1answer

The tv came on then the screen went black but there was still sound for a sec. Now the green light keeps blinking and the tv won't turn

Unplug the tv for 5 minutes, then try this. Keep holding the VOL+ and CH- buttons down while you plug the tv cord back into the wall ac outlet till you get sound and picture for a second or two. You should be able to turn the tv on and off with the power button now. Next turn the power button off and unplug the tv for a few seconds and then plug it back in and turn the power button back on. Watch the screen and see if the sound and picture comes on, best to check in a dark room to see better, if sound stays on and picture comes on a few seconds and back off you have a bad CCFL backlight lamp in the LCD panel. This tv hads (10) CCFL lamps part # RLMPLA029WJN1 cost $15.93 at www.partstore.com or $19.49 at www.encompassparts.com in it and if one is burned out it will not let the tv picture be powered on till it is replaced. To check and replace the CCFL lamp you will have to unplug the ac cord from the tv back and remove 10 screws holding the back on. With back removed unplug the wire plug on the power button circuit at top left side of the black LCD screen trim, remove 4 screws holding the top of black trim, lay speakers off it, and release trim clips, (4) at top and (2) at bottom with a flat screw driver, and lower the trim to unclip the LED circuit board at bottom left side on the trim. With trim removed, at top of LCD panel remove the (2) PC ribbon wire clips with thumb nail by lifting up on it to release the flat PC ribbon wire. Lay the tv back on a soft pillow with screen up, and look on the LCD panel front for and remove the (10) silver screws 1/2" long with an arrow mark beside them. Do not remove any gold colored screws or any without marks. The LCD panel screen can now be lifted off, lift the backlight plastic thin sheeting and thick sheet off to see the CCFL lamps. Plug the ac cord back into the power supply inverter circuit board and plug the power button plug wire back in its circuit board on the LCD black trim panel, and power the tv on while looking at the CCFL lamps. If the lamp is dim or burned out, take the (2) white plastic covers off the ends of the lamps with a flat screw driver and unclip the lamp to replace it, Check the lamp socket part # QSOCFA003WJZZ by putting a good lamp in it and if it lights up the sockets are good and the bad lamp was the problem. If all the CCFL lamps do not light up, unclip the top lamps and move them to differant sockets to the center and the center lamps to the top, if the lamps do not light up, then it is a bad power supply inverter circuit board the ac cord plugs into, part # RUNTKA448WJQZ , cost about $160.00 for new one or less if you buy a used one on www.ebay.com , replace it and the tv should work ok then.
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2helpful
1answer

I was watching TV and suddenly the screen went black. No picture, no sound. On/off timer LED on TV started blinking. I could not turn it on (or off) with remote or ON switch on TV. I found that if I...

The television is shutting itself off to protect itself. The blinking light is a code pattern. The specific code determines whether or not you need an LCD Controller Unit, Main Board, power supply or something else. You would need the service manual. There are parts distributors you can get it from and the parts as well. If soldering and tv repair is not something you are entirely familiar you may want to seek a tv repair person. The manufacturer's support may walk you through the service menus to complete a factory reset depending upon the symptoms.
5helpful
1answer

Last night watching tv, picture cut off (black screen) but power light on set stay on. then after bout 30 seconds the power button went off. Turn set back on , powere light lit but no picture and again...

Power supply board is dying not giving the tv correct voltage anymore.The power supply board,that the board power a/c cord plug into it.Tries websites like Shopjimmy.com,Ebay.com to buy a refurbish power supply board for the replacement.
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3helpful
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Tv tunrns on then goes to stand by flashes 4 times & repeats

turn tv on picture comes up 2to3 seconds later tv blacks out then stand by red light flashes 4 times in a row repeatedly..can not turn on or off when stand by light starts flashing but before tv blacks out you can turn tv on and off repeatedly and picture and sound work.You have to unplug power cord for 30 seconds after stand by light comes on to get tv to turn on.
6helpful
5answers

TV Picture Goes Black

I had the same exact problem.
I removed the bulb and cleaned it. There is a small screen at the top of the bulb and it was covered with dust. Once it was cleaned I replaced the bulb and it solved the problem.
Thanks to those who posted the solutions
0helpful
1answer

No picture just comes sound

sounds like the Backlight has failed, if you look closely at the screen you should be able to see the image changing, but as there is no back light there is no luminescense so it will appear black or grey, It is probably the backlight inverter or element that has failed, if this is within warrany organise with them to fix it for free,
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