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Question about Creative Labs Zen MicroPhoto MP3 Player

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Zen photo (8GB) won't go to main menu

My Zen photo comes on (after I dropped it), but it won't go beyond the first screen (Creative comes up). After I dropped it, it was still playing and continued playing for about 5 minutes then it stopped. The system makes a noise when I turn it on. It sounds similar to a busy signal, however, it is very quiet. My computer doesn't recognize when I have the USB cable connected either. Thank you, Gwen Schwab [email protected]

Posted by Gwen Schwab on

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1 Answer

Anonymous

Looks like your hard drive has died. Try to hold the on switch while you turn it on. If you cannot solve it with that menu your hd has to be replaced

Posted on May 28, 2007

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