Zen photo (8GB) won't go to main menu

If the recharageable battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.

Beyond the On/Off switch on the left side of the unit there is a tiny tiny hole spelled RESET. Use a paper clip and hit it.

Hi my creative zen 8gb when turned on states that the ear phones are not connected, and loses all power even though it has been fully charged after one use

Support for Zen Mozaic on the site of Creative:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic
1. Firmware [for your player]
Get a download from the support site and install:
this will put maps onto the device. Communication with the software
on the computer is available after getting the next item (2.) is done.

2. Application software [for the computer]
2.1 Creative Centrale (+ User Guide) is usefull to get songs on your Mozaic.
2.2 Windows Media Player 11 can be used as well. Note: You'll first have to make a playlist: Save the playlist: Next Synchronize it onto
the Zen.

3. Drag and drop
Once firmware is installed you can also use the drag and drop method. Move music, pictures, video inside maps on the computer into the corresponding map onto the player.

Don't hesitate to post a comment
when this will not get your Zen to play.

• Creating playlists for Creative Zen MP3 player

1. Step 1 Turn your Creative Zen MP3 Player on and add music to its hard drive if you haven't already. Without music on your player, you won’t be able to select tracks for a playlist.
   
2. Step 2 Select "Music Library" from the Main Menu. The Main Menu should appear as the first menu when you turn your device on.
   
3. Step 3 Select "Now Playing" from the options available, then press the Options button.
   
4. Step 4 Select "Save as Playlist" from the list of options. This will save the tracks you have listed currently as a playlist that can be reloaded later.
   
5. Step 5 To play a playlist back, go to the Main Menu, select the playlist and click
   

Vista by default will support the Zen Sleek Photo as an MTP device, which means that Windows Media Player will recognize it as well as Explorer.

You can use WMP to sync music to it, and Explorer to drag/drop photos to it.

http://cameras-and-mp3-player.free-driver-download.com/40562/Creative-ZEN-4GB-8GB-16GB-MP3-Player-Firmware-1.13.01-Windows-XP(x32-x64)-Vista(x32).html

remove the usb adaptor and remove the battery from the back.
and then put the battery back in and try it
or

http://forums.afterdawn.com/thread_view.cfm/307045

you can tap the unit and see if you can get it to come back on but no there is no other way to get the info off a damaged drive unless you can get it to start.

When I had that problem on my Zen I un-installed all the software and rebooted my system and reloaded the software. Not sure why it worked but it did.