Question about Sony Cyber-Shot DSC-P92 Digital Camera

1 Answer

Lens malfunction when i turn on my camera on the display screen it's says to turn the power off and then back on again. and i do this several times and it never changes. also the lens will not open and it makes a constant buzzing sound.

Posted by Robbie Morales on

  • rmelina Jan 09, 2009

    i have the problem. Please help me

  • rmelina Jan 09, 2009

    Same problem Message "Turn the power off and on again" Help me please

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1 Answer

Anonymous

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  • 57 Answers

Hello, you are right. Actually there is some problem with lens assy.. When you turn on the camera the processor of camera start to check whole camera including mechanism. when it find something abnormal,it will not let to turn on the camera. This is the problem. I think there is some problem in lens mechanism and i and processor also suppose something abnormal in lens mechanism which makes buzzing sound. it is advisable to go to sony for professional repairs. hope you got it...

Posted on Aug 04, 2006

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1 Answer

My Sony DSC-S60 camera lens in stuck open and my camera is stuck on access. It tells me turn off camera then back on. I have done that several times with no luck
Hi,
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa

Sep 10, 2011 | Sony Cyber-Shot DSC-S60 Digital Camera

1 Answer

I have a Sony Cyber-Shot camera and when I turn it on it says to turn off and then turn on. I have done this, several times. The battery is fully charged but I did try a new battery with the same result....
Hi,
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.

Thanks for contacting FixYa

Aug 08, 2011 | Sony Cameras

1 Answer

When I turn my DSC W230 Sony Camera on the lens opens and closes several times then finally closes and I get a message to turn it off and on again, but it just keeps doing the same thing. I have tired...

Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1

Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

May 12, 2011 | Sony W230 Digital Camera

1 Answer

Lens is in projected conditon, turn power off and on again shows in the display

Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Mar 06, 2011 | Sony Cyber-shot DSC-W300 Digital Camera

1 Answer

When I turn it on the lens goes in and out three times and then says turn the power off and on again and it does the same thing

Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Feb 24, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

On the screen shows turn off and then turn on again and again-it does not turns on any way
Hi,

The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.
Try power resetting the Camera.
Turn off the Camera.
Remove the battery pack.
Press and hold the power button for 15 seconds.
Then, allow the Camera to remain without power for 60 seconds.
Re-insert the battery pack and check if the Lens retracts.
You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Setup 1 Menu of the Camera to OK. (Menu-->Setup-->Setup 1-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

Thanks for using FixYa.

Jan 17, 2011 | Sony Cyber-Shot DSC-W7 Digital Camera

1 Answer

DS-W370 lens the lens of the camera are out and i get a message to turn off the camera and try again but never worked
Hi,

The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.
Try power resetting the Camera.
Turn off the Camera.
Remove the battery pack.
Press and hold the power button for 15 seconds.
Then, allow the Camera to remain without power for 60 seconds.
Re-insert the battery pack and check if the Lens retracts.
You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Main Settings Menu of the Camera to OK. (Menu-->Settings-->Main Settings-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

Thanks for using FixYa.

Jan 10, 2011 | Sony Cybershot DSCW370 Digital Camera

1 Answer

When I switch on the lens goes in and out a few times but no viewing screen. It asks to be switched off and then on. I can view stored pics but it won't allow me to take any?

Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

· Turn off the camera.

· Remove the battery pack.

· Press and hold the power button for 30 seconds.

· Allow the camera to remain without power for 60 seconds.

· Reinsert the battery pack.

· Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

Oct 21, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

When powering up my cyber-shot N50, the lens extends and retracts several times, then a message appears, "Turn the power off and on again" I can download to laptop, took battery out, charged up and put...

Hi,


The exact steps can be provided with the correct model #. The model # starts with "D". Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

?· Turn off the camera.

?· Remove the battery pack.

?· Press and hold the power button for 30 seconds.

?· Allow the camera to remain without power for 60 seconds.

?· Reinsert the battery pack.

?· Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

Oct 21, 2010 | Sony Cyber-Shot DSC-F55 Digital Camera

2 Answers

Turn the power off and on again message

Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

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