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SOLUTION 1 - Reset the device. 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
SOLUTION 2 - Power cycle the device.
STEP 1 - Remove the battery
STEP 2 - Power cycle the player 1. Connect the device to the PC. 2. Leave the device connected for about 2 minutes.
STEP 3 - Turn on the device 1. Disconnect the player from the PC. 2. Insert a fresh AAA battery into the player. 3. Turn on the player.
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions.
Mode for Philips' GoGear Open
the Philips Device Manager (Start à
All Programs à Philips Digital
Audio Player à SAXXX à Philips Device Manager) and
click on the “Repair” tab.Then click on
the “Repair” button to start the repair process.Most of the time, when your player is in that
state, the Device Manager will not recognize that your GoGear is plugged
in.If this is the case: Disconnect the
player from the PC, and make sure the mp3 player is turned off. Hold in the
volume + button on the mp3 player, and reconnect the player to your pc while
holding in the volume + button. Continue holding the volume + for 10-15 seconds
until a "Found New Hardware Wizard" pops up. It should recover your
device if there isn't anything internally wrong with the player. Warning: this
procedure will result in your songs being erased off the player, so they will
have to be reloaded. -Tha Mp3 Doctor
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Hi, I had the same problem, MiMusic wouldn`t even recognise there was a disk connected although I could see it in My Computer.Found the answer on internet. Attach it to your p.c. Then go to My Computer and highlight it. Right Click it and a box will appear . Go to FORMAT and format it. Another box will appear and ask if you really want to do it as data will be lost. Answer YES. Then format it. Disconnect from your p.c. Turn it on and you will be able to access the menu facility. Follow the instructions and goto CREATE LIB, BEFORE you put any music on to the thing. I found it created library as soon as I disconnected it. BACK UP anything you have on it first as it will be wiped. It is working perfectly now and MiMusic is too. Yippee. Pat.