It had been working fine when about a week and a half ago it suddenly started showing the video at about every 10th frame with no sound. The pictures it showed were intact without any satellite breakup or weather fade, but would jump from 1 frame to approximately 10 frames later, then the next approximately 10 frames later and so on. No sound whatsoever. I tried a soft restart by turning the receiver off for several minutes without any improvement. Then I tried a hard reset by unplugging the receiver for approximately 15 minutes. No improvement. I switched out that receiver for another one which worked fine. Video and audio normal. It's the receiver. Any ideas? I really liked that receiver.
Go into the menu and check the signal strenth to see if its going up and down or if its a stead as a rock. I have seen this problem be the reciver as I was a satillite contractor for 5 years in the past and I have installed 1000's. I have also seen your poblem be a small brance in the distance cause the freezing, also a bad connector from the lnb on the dish to the multiswitch, or a bad connector on the back of the reciver or even a pinch in the wire but the most common thing I have found would be a loose connection on the back of the reciver with the fitting wasent screwed on all the way.. If the signal is rock steady, the reciver will need to be replaced as the recivers dont pay to be repaired. good Luck
Posted on Jul 31, 2006
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Thanks techman! It's working again! We just had a new dish and multiswitch installed by the Movers' Connection, so I don't know if it was the connector from the old lnb or a loose connection on the back of the receiver. But I reconnected it and it's fine. Thanks again! :)
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