Question about SanDisk Sansa e200 MP3 Player

9 Answers

Frozen screen today while listening to my sandisk sansa e200 (i think) the screeen completely froze and will not do anything. it is staying lit up also. what should i do?!

Posted by danielle drevenak on

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  • Anonymous Nov 17, 2007

    my M.P.3. froze and I turned it off, but now when ever I try to turn it back on the onlything that happens it lights up.

  • shub Dec 08, 2007

    my god damn mp3 player frooze......

  • Anonymous Jul 06, 2008

    today i was listen to my sansa and i put it down came back and the screen was frooze and it was black but it lite up

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9 Answers

Anonymous

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Ya keep on pressing power button it surly solves the problem

Posted on Dec 23, 2007

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Anonymous

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That happened to me and I just took the battery out and then put it back in. the screws on the back should come out if you find something small enough to unscrew it with. I used a hair clip

Posted on Jul 15, 2008

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Anonymous

If holding the power button doesn't work (and sometimes it doesn't) then if you have your power cord with you just plug it in, charging/writing forces a reboot.

Posted on Jul 10, 2008

Anonymous

Awesome this worked just fined!!

Posted on Jul 05, 2008

Anonymous

Bang it against the wall. that alwayz helpss =]

Posted on Dec 16, 2007

Anonymous

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Holding the button turns it off...but dont fix the problem!

Posted on Dec 11, 2007

Anonymous

The Sandisk website says to hold the power button down for 20 seconds and the player will reboot. Mine went off at about 15 seconds and then when I turned it back on it started up fine.

Posted on May 31, 2007

Anonymous

It happened to me to but i just held da power button like for a minute and it turned off

Posted on May 20, 2007

  • Sandeep Jul 11, 2013

    thanx it worked for me by pressing the power button for abt 20 sec +

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I had the same problem happen for me on my e260. Played arround with the On the Go lists, and as soon as I started to play the list the player froze. The only solution is to unscrew the back plate and remove the battery for a moment the putting it back in. That or wait for the batery to run out, but at full charge that could take 10-20 hours, depending on wether your backlight stays on or dims out... Not sure if Firmware fixes this problem as it doesn't seem too common, I hadn't run any updates, but now I most defineatly will... :/ (This is the second "suprise" this player has given me, the first was no FM radio in the EU! -_- )

Posted on Aug 03, 2006

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1 Answer

My sansa is frozen with a statement " refreshing yoiur media" on the screen, I cannot turn it off or make it do anything. How can I unfreeze it?
Hello,
Try resetting the e200 series player as told in next link:
http://kb.sandisk.com/app/answers/detail/a_id/189/sno/0

More support for e200 series player, go to next site:
http://kb.sandisk.com/app/answers/detail/a_id/4487/session/L3NpZC9zWlVHcDgtag%3D%3D/sno/0#e200

Write a comment in this thread, when you need more help.

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you hae a croupt file
erase disk completly and reinstall your music
this appen to me all the time whn i get a bad song down load
let m know if you need any more help with this
richard from chicago

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E260 not connecting or starting up
I would recommend you to update the firmware on the device..the reason the device is frozen is because the firmware is corrupted..follow the link below to get the firwmare upgrade..
**Please rate accordingly..
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Thank you
Computerrep

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PLEASE HELP
U have to restore the factory settings and check again..... If it does not work then Recover the player by using sansa recovery tool. The link for this tool is http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe The instructions u can find in the following link http://sandisk.com/assets/File/pdf/retail/connect-recovery-instructions.pdf

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My sansa is frozen with a statement " refreshing yoiur media" on the screen, I cannot turn it off or make it do anything. How can I unfreeze it?

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