The screen is black when I am trying to record. The lens cap warning flashes for five or six seconds even when the lens cap is not on. The camcorder worked fine the last time I used it. I can not find anything on the JVC website or in the users guide. Help please.

I had the exact same problem on mine , JVC would not do anything about it . I payed 400$ and got it fixed , worked for a week . I took it apart ( Very carefully ) and cleaned the CCD and the little glass piece covering it with a Q-tip and rubbing alchohol . Worked great since then ,, been about a year!! I am done with JVC I will never buy another one of there priducts again . It's not the first time I have had prblems with on of their products

CCD Program for This Model - GR-D31US JVC has received reports that in certain circumstances, this model may, while in the camera mode, show no picture, a distorted picture and/or display ?LENS CAP? even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at JVC Factory Service Centers. Click this Repair Request link to download a Repair Request Form and find your nearest location. Please call our Customer Care Center at (800) 858-6442 if you encounter any problems in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support.

Depending upon the model number and symptom, some VHS-C and digital camcorders are eligible for a special repair program. To determine whether or not your camcorder is eligible, please select your model number from the list below. The address is: http://www.jvcservice.com/service/custnoticecamcorder.asp?ReqType=CCD

Hi all. Recently got same problem as others with remove lens cap when in camera mode. It is a known problem with the ccd. JVC have admitted this (at least over here in the England they have). They are doing free repairs until October 2007 even though I'm out of guarantee/warranty. Here's the URL for UK, hope you get lucky. http://www.jvc.co.uk/knowledge-list.php?id=4#0 Regards Tony

Hi, i have the same problem. i think that is a problem from JVC cause i had search on the web and i had found in a french site that it's a technical error of JVC and if you contact JVC they repar your cam freely so you have just one thing to do is call JVC center to explain your problem and sertainly they will repare your cam freely. Good luck ;)

Its a stuck iris assy and giving the side of the lens a small rap may dislodge the stuck iris . But if that dosent help looksy here:Background In the first half of October, 2005, a number of digital camera and camcorder manufacturers issued service advisories involving a range of digital camera models (as well as some digital camcorders and PDAs that incorporate image sensors). In each case, the story was similar - CCD (image sensor) failures, particularly in conditions of high heat and humidity, led to cameras capturing images with either no picture at all, or with extreme distortion and severe purple or green color casts. An example of the latter symptom, courtesy of the Konica Minolta Europe website, can be seen further down this page. We first started hearing about this problem in late September and early October, 2005, with a significant increase in reader emails about it in the first week of October. The problem understandably caused considerable concern among our readers, with many wondering whether this was an ongoing problem that could affect current cameras. Initial service advisories by Sony, Canon, Fujifilm and Konica Minolta were soon followed by announcements by Nikon, Ricoh, and Olympus. Affected cameras were all manufactured between 2002 and 2004, the underlying problems have apparently been found and corrected, so no cameras currently on the market are affected. (We are assured by sources that new cameras purchased today will not be affected by this problem. See the "What caused this problem" section at the bottom of this document, for a more detailed discussion of possible causes.) We here at Imaging Resource did a little digging into the problem, and it appears that the problems trace to certain models of image sensor chips manufactured by Sony between 2002 and 2004. (Fujifilm has stated that they manufacture their own CCD chips, so it's not clear whether or not the problems with their cameras are in fact related to those of the other makers.) What the problem looks like The problem can take any of several forms, but all involve severe color shifts and/or severe distortions of the image. The images below show two examples (courtesy of Konica Minolta) of what the problem might look like, if your camera falls prey to it. In the early stages of the problem, the camera may still capture recognizable images, but with a washed-out appearance and a strong magenta or green tint. (images courtesy Konica Minolta) (Image courtesy Tara D.S. Willgues) What products may be affected? Quite a number of products may develop this problem, including digital cameras, camcorders, and even PDAs (Personal Digital Assistants) that incorporate an image sensor. The following is a list of affected models by various manufacturers that we are presently aware of. We will update this list as new information becomes available. We recommend that you check the site regularly for this and other breaking news.