My camera's zoom feature is not working and the shutter will not close completely. Camera is still taking quality pictures, just can't zoom in or out. The camera may have been dropped by one of the kids, no visible damage though. Any suggestions?
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That is a symptom of being dropped and stuck in a mode. it requires total dissemble of the camera to fix or replace the lens. your lucky it takes pictures at all. most cameras refuse if the lens is stuck.
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Lines across your pictures or pictures too bright are due to the shutter not closing correctly or at all.
to check this- turn camera on, turn off flash, turn camera around and look into the lens. Adjust the zoom so that the shutter and internal lens comes up to the end of the lens and whatch as you take a picture. You should see the shutter close completely over the lens. If it doesn't move or does not close over completely then there is your problem.
If camera was dropped it could have jammed the shutter open or obstructed it in some way from closing completely.
camera will require repair/ service.
You may have some luck if you power up and down your camera numerous times before taking a picture. The action of the lens opening and closing may free the shutter.
If the shutter and Zoom function both do not operate, you need to send the camera to an authorised repair center. Was the camerra exposed to salt/sea air? If so, you can take a soft rag and gently wipe around the lens area where it meets the body, remove the battery, reinstall the battery and try it. If not, send it in.
Hey kbcinc,
I would try taking the battery out and waiting a minute and then reinserting the battery. Another option you have is to try and reinitialize the camera, but you would need access to the settings menu on the camera and it doesen't sound like you do. To initialize the camera go to main settings 1 and choose initialize. If this doesn't work I would bring it to an authorized service center to have it looked at.
Most likely there is a problem with servo drive for the lens and camera functions. The fix is to replace the complete processor board including the servo drive electronics. After replacement the board must be tested and calibrated.
Call Sony to see if the camera is worth to have serviced.
Lack of zoom during video recording is a "documented feature" of the 3000z.
See page 3-2 in the User's Guide: "...you can't change the zoom setting once you start recording."
What you are experiencing is a phenomenon called camera shake. Camera shake is caused when there isn't enough light for the camera to set a fast shutter speed. The camera's shutter opens and has to stay open for up to several seconds for enough light to hit the CCD to capture the image. Most people cannot hold a camera perfectly still for more then 1/60th of a second.
In addition, when the telephoto feature is used on an Ultra Zoom camera, the field of view becomes smaller. Since a lens with a large focal length provides a small picture area, even slight imperceptible camera movement will cause a blurred picture.
To reduce camera shake, try one or more of the following when applicable:
Change to a fast shutter speed.
Put the camera on a flat surface or use a tripod.
Brace yourself against a tree or wall.
Put the camera in sports mode.
For situations with low light, raise the ISO. (Please note this will impede image quality)
What you are experiencing is a phenomenon called camera shake. Camera shake is caused when there isn't enough light for the camera to set a fast shutter speed. The camera's shutter opens and has to stay open for up to several seconds for enough light to hit the CCD to capture the image. Most people cannot hold a camera perfectly still for more then 1/60th of a second.
In addition, when the telephoto feature is used on an Ultra Zoom camera, the field of view becomes smaller. Since a lens with a large focal length provides a small picture area, even slight imperceptible camera movement will cause a blurred picture.
To reduce camera shake, try one or more of the following when applicable:
Change to a fast shutter speed.
Put the camera on a flat surface or use a tripod.
Brace yourself against a tree or wall.
Put the camera in sports mode.
For situations with low light, raise the ISO. (Please note this will impede image quality)
If the camera is having trouble doing an auto focus you can try the FOCUS LOCK feature. This feature allows you to focus on another subject roughly the same distance away from you, and then move the camera back to your original subject and take your picture without losing that focus. First turn the camera on and locate the AutoFocus Target Mark in the center of the LCD. The AF Target Mark resembles an open and close bracket [ ]. Position this AF Target Mark on a subject roughly the same distance away from you as the subject that the camera is having trouble focusing on. Press the shutter button halfway enabling the lens to focus. While keeping the shutter button pressed halfway, move the camera back to include the subject you originally wanted in the image, then press the shutter fully. (Please see page 42 in the D-535 Zoom Reference Manual in Section 3, under the heading titled “If Correct Focus Cannot Be Obtained”, for a more detailed explanation.)
One or more causes may result in unclear (blurry) pictures. Some common causes and suggested solutions are listed below.
The lens is dirty. Clean the lens according to the guidelines for your camera model.
The subject was too close to the camera. Make sure that you are far enough away from your subject. Each camera model has recommended distances for normal, telephoto (zoom), wide-angle, and close-up pictures.
The subject was farther than the effective range of the flash. Each camera model has an effective flash range.
The camera did not autofocus or autoexpose the picture correctly. For best Autofocus/Autoexposure function, press the shutter button halfway down and hold. When the AF/AE Indicator (Ready Light on some cameras) turns green, press the shutter button the rest of the way down to take the picture. If the yellow light blinks, release the shutter button. (On some models, the light will also blink yellow if the shutter speed is too slow.)
You did not use the LCD screen Preview feature to take a picture in Close-Up mode. When the camera is in Close-Up mode, always use the Preview feature, both to confirm focus and to aim the camera properly. If you do not do this, the viewfinder will not show you an accurate view of the picture because of parallax error.
The subject or camera moved while you took the picture. Place the camera on a flat, stable surface, and hold the camera very steady. Or use a copy stand or tripod – especially advisable at telephoto or high-zoom settings, or in low light.
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