My Zen Xtra was dropped the other day and now displays "hard disk problem". I have a spare laptop hard drive. Can I just replace the drive, format and install the fimware and then transfer songs back on it? Thanks much.
32. I bought one of these and used it on and of for 4 months.
One day I got a "harddisk problem" and tried everything. Because I
purchased in the US, Creative said that it was out of warranty but they
would fix for £100. I looked around the web and found a thread that
shows how to fix it. The solution, and this is a bit technical, is -
seriously - to hit it on the right hand side very firmly on the right
hand side with your hand whilst switching it on. It re-indexed and I've
never had a problem since.
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Of course the easiest is to use a Windows based computer of a friend.
Creative Zen Nomad Xtra mp3 player uses a memory system similar to a
flash/thumb drive much like the hard disk of any computer. Just as a
computer on certain instances freezes/hangs, the same would happen to
your MP3. Like again the computer, the OS would need to be
re-installed. In your MP3 the OS is the firmware which has to be
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.
First of all, a hard drive is not cheap. Having said that, yes there are repair services that can help. Scroll down on this page to the Repair Services box, put in your zip code, and a few repair services for MP3 players comes up. See which ones do Zen Xtra repairs, and what the prices are. Good luck!