Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Creative Zen Xtra hard disk problem

My Zen Xtra was dropped the other day and now displays "hard disk problem". I have a spare laptop hard drive. Can I just replace the drive, format and install the fimware and then transfer songs back on it? Thanks much.

Posted by Jonathan Fenton on

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Anonymous

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THIS WORKED FOR ME:

32. I bought one of these and used it on and of for 4 months. One day I got a "harddisk problem" and tried everything. Because I purchased in the US, Creative said that it was out of warranty but they would fix for £100. I looked around the web and found a thread that shows how to fix it. The solution, and this is a bit technical, is - seriously - to hit it on the right hand side very firmly on the right hand side with your hand whilst switching it on. It re-indexed and I've never had a problem since.
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Posted on Feb 08, 2009

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Anonymous

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The bashing it on the right side thing works, just tried it!

Posted on Aug 19, 2009

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My creative zen vision m drop an stuck on recovery mode with a clicking sound how can i fix it

Posted on Jul 15, 2009

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Creative Nomad Jukebox zen xtra says Firmware problem

Hi and welcome to FixYa,

It would appear that the fix requires a Windows machine. Solution then would be two fold:
  • download the firmware update/fix even meant for Windows;
  • install and run Windows inside your Mac.
The last could be achieved by:
Of course the easiest is to use a Windows based computer of a friend.

Your Creative Zen Nomad Xtra mp3 player uses a memory system similar to a flash/thumb drive much like the hard disk of any computer. Just as a computer on certain instances freezes/hangs, the same would happen to your MP3. Like again the computer, the OS would need to be re-installed. In your MP3 the OS is the firmware which has to be reloaded/updated.

Good luck and thank you for using FixYa.

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Nomad Zen Xtra 40 GB Jukebox

Download creative mediasource5 BUT ALSO the nomad plugin, then your computer will pick it up
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Creative Nomad Jukebox Zen Xtra Display Failure

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
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Nomad Zen Xtra Hard Drive Format

Unclear if you want to just use the HD as a drive, or whether you want to recover the MP3 data from it?
This may help to access the drive
https://www.howtoforge.com/access-linux-partitions-from-windows
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Hard Disk problem

replaced the hard drive. with a flash drive.
Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

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Zen creative micro mp3 player

If it won't exit recovery mode and you know the hard drive is good, then you've got to reload the firmware. Do you know the hard drive is okay?

Be careful, though -- you can NOT reload the firmware on an XP machine that has WMP11 installed. It HAS to be WMP10. If you search on Zen firmware, you'll find dozens of articles on the subject.
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CREATIVE ZEN HARD DISK

you can tap the unit and see if you can get it to come back on but no there is no other way to get the info off a damaged drive unless you can get it to start.
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Creative Labs Nomand Jukebox Zen Xtra

Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.
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Dropped it now comes up with hard disk error

First of all, a hard drive is not cheap. Having said that, yes there are repair services that can help. Scroll down on this page to the Repair Services box, put in your zip code, and a few repair services for MP3 players comes up. See which ones do Zen Xtra repairs, and what the prices are. Good luck!
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