Question about Dell 962 Photo All-In-One InkJet Printer
When I go to scan the image is vertical lines of distorted colors with some of the origanl image coming through. When I print a black and white copy the page is completely black, some of the original is in the background.
Go to " Dell All in One centre"
Click on maintain/ Troubleshoot on top of the page.
Then click maintain or fix quality problems.
then choose the problem you have.
It should be sorted,
Let me know how it goes.
Posted on Dec 27, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
May 29, 2015 | Office Equipment & Supplies
Dec 12, 2013 | Kodak i1420 Pass-Through Scanner
This article provides the self-diagnostic
steps necessary to evaluate top-to-bottom streaks that appear when
copying or scanning.
Important! This is seldom a scanner hardware failure.
The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.
Printed or Scanned Page Illustration
Who should consider this article?
Any user of an MFP or All-In-One printer experiencing the following symptoms:
Think of it this way:
Suggested Diagnosis and Fix
Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:
If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.
May 01, 2012 | Lexmark International LEX90T9005 Inkjet...
Jan 04, 2011 | Sony KV-35S42 35" TV
Apr 05, 2010 | HP LaserJet 1022 Printer
Jul 28, 2009 | Xerox WorkCentre 4150/X Laser Printer
Sep 25, 2008 | HP Officejet 5610 All-In-One InkJet...
Apr 09, 2008 | Office Equipment & Supplies
212 people viewed this question
Usually answered in minutes!