Vtech VT-2431 Cordless Phone Logo
Julie Ferguson Posted on Jul 27, 2006
Answered by a Fixya Expert

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Can only dial 9 or 1, 2-8 keys not working

Hi, We have a base unit w/handset and 3 additional handsets and for some reason they all will only allow us to dial the 9 and 1, but keys 2 - 8 will not dial. The handsets work fine to answer a call, but when we try to dial anything, we press the 2 - 8 keys and it just stays on the dial tone. The 9 and 1 keys do work because we accidentally called 911(trying to dial the number 961-1394), before we realized they were not working. Is there anything we can do? Thanks!!

  • Julie Ferguson Jul 27, 2006

    I forgot to mention that they were working fine and this problem just started recently. Not sure why?! Thanks!!

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  • Posted on Jul 27, 2006
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Joined: Jul 23, 2006
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It sound to be block but thats my personal opinion due that I dont work with that brand, there are few other brand model that have that feuture just to have controls of the use of the phone, they use to recive only but allowe to call 9-1-1..unles no other tech tell you something else try to get the manual of that unit..good luck

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