Printer Problem Trying to print photos but paper(single sheet) just goes straight through and message as follows comes up.... Unsupported media size, Job cancelled. What does this mean please? Printing from a camera with a memory card.

Here are the instructions for duplex printing.

The duplex printing function allows you to print data on both sides of a sheet of paper.

The procedure for performing duplex printing is as follows:

1. Open the printer driver setup window, and check the Duplex Printing check box on the Page Setup tab.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.

3. Specify Staple Side.

The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.

4. If necessary, click Specify Margin... and set the Margin width.

5. Click OK.

If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:

When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.

If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:

When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Note

Duplex Printing is unavailable when:

- A media type other than Plain Paper or Photo Paper Plus Double Sided is selected from the Media Type list.

- Poster Printing is selected from the Page Layout list.

When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.

You can download a users manual for your MX310 at

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#BrochuresAndManuals

Please rate this solution. Thanks.

The document specs of your printer is given below:
Document & Media Handling Max Original Size Legal (8.5 in x 14 in) Original Type Sheets Min Copy Size 3.5 in x 5 in Max Copy Size Legal (8.5 in x 14 in) Standard Media Capacity 100 sheets Output Trays Capacity 50 sheets Document & Media Handling Details Input tray - 100 sheets size: 3.5 in x 5 in - Legal (8.5 in x 14 in) ¦ Output tray - 50 sheets size: 3.5 in x 5 in - Legal (8.5 in x 14 in) ¦ ADF - 3.94 in x 5.9 in I would rather suggest to take a print in normal A4 size plain paper and see what you get. Please revert back Suspected 1) paper scanner faulty not able to judge paper.

first, make sure you the paper correctly to avoid paper jam.
Single Sheets 1. Open the paper support and raise the extension. 2. Place your paper short edge first against the right edge of the feeder, under the tab, with the printable (whiter or glossier) side up. If you are loading multiple sheets, fan the stack of paper before loading it to prevent paper jams. Note: Don’t load paper above the arrow mark inside the left edge guide. Some special papers can be loaded only one sheet at a time. Slide the left edge guide against the paper. Make sure it is snug, but not so tight that the paper is bent. (For letter- or A4-size paper, you may not need to move the edge guide over.) 4. Open the output tray and pull out the extension. You should also follow these guidelines: • Always load the short edge first, even when you’re printing landscape-oriented pictures. • When using special papers, check the paper package for additional instructions. Some papers require using a support sheet included in the package. Note: Always keep unused paper in the original package and store it flat to prevent curling.
if you loaded the paper, it jammed again, remove the paper and tried to print, still the same, its a hardware issue, alraedy, the printers roller is broken

make sure you use the correct paper size for the printers specification :

Media Type Matte photo paper , Banners , Glossy photo paper , High-gloss photo film , Iron-on transfers , Plain paper , Glossy photo cards , Transparencies , Envelopes

Max Media Size (Custom) 8.5 x 14.0

Media Sizes Letter A Size (8.5 in x 11 in) , U.S. #10 envelopes , European DL , Legal (8.5 in x 14 in) , A6 (4.13 in x 5.83 in)

Envelope Sizes US No 10 (4.1 in x 9.5 in)

Card / Label Sizes US 4 x 6 Card (4 in x 6 in)

Total Media Capacity 150.0 sheets

Media Feeder(s) 1.0 x Autoload - 150.0 sheets - Legal (8.5 in x 14 in)

if you are then you might want to try cleaning the printer pickup rollers with a lynt free cloth and a bit of alcohol if that does not solve the issue then you machine is fualty and if your still under warrenty I suggest you replace it

The MP610 does support duplex printing.

Duplex Printing

The duplex printing function allows you to print data on both sides of a sheet of paper.
The procedure for performing duplex printing is as follows:
Performing automatic duplex printing
You can perform the duplex printing without having to turn over the paper.
1. Open the printer driver setup window, check the Duplex Printing check box, and confirm that Automatic is checked.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. When printing a document that has small margins, click Print Area Setup... and set the print area.
When you perform duplex printing, the print area of the document becomes slightly narrower than usual and the document may not fit on one page.

To print without reducing the page:
Select Use normal-size printing.
To reduce the page slightly during printing:
Select Use reduced printing.
4. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
5. If necessary, click Specify Margin... and set the Margin width.
6. Click OK.
Duplex printing will be started.

Performing duplex printing manually
You can perform the duplex printing manually.
1. Check the Duplex Printing check box and uncheck the Automatic check box on the Page Setup tab.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
4. If necessary, click Specify Margin... and set the Margin width.
5. Click OK.
If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Note Duplex Printing is unavailable when:
- A media type other than Plain Paper, Photo Paper Plus Double Sided or Hagaki is selected from the Media Type list.
- Poster Printing is selected from the Page Layout list.
When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.
After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during the time. You can change the Ink Drying Wait Time at Custom Settings on the Maintenance tab of the printer driver.
When you perform the automatic duplex printing for Hagaki, print an address first and then print your message.
Tip If you select Photo Paper Plus Double Sided for Media Type on the Main tab, the Duplex Printing check box on the Page Setup tab is not checked automatically. To perform duplex printing, check the Duplex Printing check box.
If the Media Type dialog box appears when performing borderless printing during duplex printing, select Plain Paper or Photo Paper Plus Double Sided.
When performing the automatic duplex printing, do not use any plain paper smaller than A5. Also, do not select any type of paper other than Plain Paper, Photo Paper Plus Double Sided or Hagaki at Media Type.
Photo Paper Plus Double Sided is highly recommended for printing photographs on both sides of a page.
If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Maintenance tab.

Nope. You can use Cyan, Magenta and Yellow as well as Black.

Specifications (BJC 620):

Form Factor: Desktop

Connectivity Technology: Cable

Language Simulation: EPSON LQ • IBM Proprinter X24E

Media Type: Coated Paper • Envelopes • Glossy Paper • Labels • Photo Paper • Plain Paper • Transparencies

Max Media Size: A4 (210 x 297 mm) • Legal (216 x 356 mm, 8.5 x 14")

Total Media Capacity: 100 Sheets

Media Path Type: Straight

Operating System: Microsoft Windows 3.x

Product ID: 20152942

Exterior Color: White Product Description for Canon BJC 620 (From the Manufacturer, Canon)
Simply a piece of printing marvel, with high definition printing, superior ink technology, innovative waste-free ink system and user-friendly Windows printing system. The BJC-620, simply a must buy for those who seriously considers printing in superior, high quality color. It comes with an Internet kit.

This printer model is not being manufactured by Canon any more
Related links for Canon BJC 620:
Canon BJC 620 printer ink cartridges at PrintCountry.com
Canon.com's site
Canon printer ink cartridges
Canon BJC 620 Driver

Dude,

If an“Out of Paper” message is shown on your computer and your printer cannot pick up paper, then follow the steps below (in the order) to resolve the problem.

Step 1:Checking the media and print settings:

1. Remove power cord when the printer is ON, wait a while and then plug it back.
2. Turn the printer ON.
3. Place a Paper, which is not ripped, dusty, wrinkled, or bent.
4. Place the papers of same size.
5. Tap the stack of the paper.
6. Verify the stack of paper between 10 to 25 sheets.
7. Insert the stack of papers into the printer.
8. Set the paper settings in the print driver.
   
   • Open a Document in the application, which has to be printed.
   • Click File > Print > Properties > Paper/ Quality tab.
   • In the Size Drop down menu, Select the Size of Paper.
   • In the Type Drop down menu, select Type of Paper.
   • Click OK.
9. In the Print Dialog box, click OK to print .
10. Try printing again.
    Note: If this step resolved your problem and you want to print on another media, change the paper in the unit, repeat steps 2 to 7 above for the new media.

this will solve your problem

is this still current issue?

I have had this same problem trying to print DVD lable sheets.
I spent hours trying to work it out, HP support said it was the software(hmmm)
The answer to the problem is, the printer senses the printed block colour band on the preprinted lable sheet. I am using Fellowes - Neato DVD tempate sheets which have a black, block of colour on the leading edge, I'm not sure about Avery.
I found the quick fix is, turn the sheet around end for end against the manufacturers instructions. The opposite end is plain and goes through OK. You may have to calibrate the software to compensate if the printing starts in a different position this end, my sheets are the same within about 1mm.
You could also cut the block colour off the sheet if the direction was critical, and make allowance for the starting position.
I find the printer is good apart from this problem.
I hope this helps, it worked for me.
Regards, Rob.

check document paper size, sounds like you have changed paper size on print driver but what of the document you are trying to print? what size is that? is it still letter or have you set page size also to 4 x 6