The dock for my Palm IIIxe is plugged into the COM1 port. Whenever the system tries to go into a standby mode, this message pops up: "The device driver for the 'Communications Port (COM1)'device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update this driver."
I've tried removing the dock and the software (using the "Remove programs" tool), reinstalling the software usingine the most recent available, and every possible combination of these things, with complete system shutdowns in between each. It doesn't help. Is there something left hanging in a registry or somewhere that needs deletion? I realize that I may lose the use of the dock, but that's preferable to all the shut down/turn ons that I'm doing.
I'm running XP on a custom system.
This one is simple - Tablet edition is not supported.
Sorry to break the news to you but palmOne soes not support synchronization with Tablet editions of Windows. If you can get it to work, great but you cannot get direct support for it.
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COM1 and COM2 refer to a computer's communications, or serial, ports. COM1 ports are often used on older PCs to connect network devices, digital cameras and mice. Faulty drivers software that enables the hardware to communicate with the operating system or incorrect hardware configuration can influence COM1 behavior. In rare cases, the expansion card that adds the serial ports to the PC can fail, rendering both COM1 and COM2 ports useless. To repair a COM1 port, you must determine what is preventing the port from working before attempting a solution.
Click "Start." Go to "Control Panel" and then click "Hardware & Sound." Select "Device Manager" from the submenu. Expand "Ports (COM & LPT)." Double-click "COM1." Review Device Status on the General tab to check for problems with the software driver. If the message "The Device Is Working Properly" appears, click "OK" to close the window; otherwise, look up the error message on Microsoft Support. Follow the directions in the Knowledge Base to correct the issue. Press "Alt" and "V" to open View. Scroll to "Resources by Type." Press "Enter." Double-click "Interrupt Request (IRQ)" to see a list of devices. Double-click "Communications Port (COM1)." Check the term to the left of COM1 to see if the card uses an ISA or PCI interface. If the card uses a PCI interface, it can use the same IRQ as another PCI device without producing a hardware conflict. If the device is ISA, it needs its own IRQ. Go to the "Resources" tab. If "No Conflicts" appears in the Conflicting Device List, close the window; otherwise, uncheck "Use Automatic Settings." Click the drop-down menu and select each configuration until the port no longer interferes with another device. If conflicts occur with each configuration, double-click "IRQ"; you may need to try different configurations before Windows gives you permission to edit the interrupt request. Click the up or down arrow to change the IRQ until the message "No Devices Are Conflicting" appears in the Conflict Information field. Click "OK" to close each window. Click "Yes" when prompted. Connect a device to the COM1 port to test the port. If the device doesn't respond, shut down the computer and then unplug the power cable. Disconnect all devices from the back of the PC. Remove the case cover and touch the computer's chassis. Set the computer on its side so that the PCI and ISA cards sit at a 90-degree angle to the floor. Find the serial ports on the back of the PC. Look on the opposite side of the case to find the associated card. Shine a flashlight onto the card and make sure that the copper contacts are not visible. If you can see the contacts, reseat the card in its slot so that it's fully installed to the motherboard. Reassemble the case and boot into Windows to test the COM1 port. If the port still fails to work, you may need to replace the serial port card.
The best thing to do is to go to the free palm chat service
they offer. I have used this and it worked good for me. Here is a link to the
free chat service. Scroll to the bottom of the page and you will see a Palm
Chat. From there click on the link that says Chat Now and follow the online
prompts. Best wishes...I hope this will help you.
Remove Any Docking Stations or Port Replicators From the Computer Note: Docking stations and port replicators are optional equipment. If you are unsure if you have a docking solution attached to your computer, refer to Table 1 and Table 2 for examples. To remove the docking station or port replicator, perform the following steps: Shut down the computer. Remove the docking station: Universal Docking Stations: Disconnect the docking station's USB cable from the computer. D/Port or D/Dock: Remove any cable locks from the security slot on the right side of the docking station. Move the slide lock forward to the unlocked position. Press the Eject button and lift the computer from the docking station. C/Port II or C/Dock II: Remove any cable locks from the security slot on the left side of the docking station. Pull the locking lever forward until it stops to eject the computer, then slide the computer out of the docking station. Dell manufactures the following docking stations and port replicators (Table 1): D-series DocksC-series DocksSpecialty Docks D/PortLatitude? C/Port IIMedia Bases D/DockLatitude? C/Dock IIInspiron? Advanced Port Replicator Table 1: Dell Docking Stations (Click an image to enlarge it) Universal docking solutions are also available from third-party manufacturers including, but not limited to, the products below (Table 2): TargusKensingtonBelkin Table 2: Universal Docking Solutions (Click an image to enlarge it) Disconnect All Peripherals from the Computer Remove all external connections from the computer. This includes but is not limited to the following devices: docking station or advanced port replicator keyboard mouse speakers or microphone printers scanners USB or 1394 devices palm pilots zip drives secondary battery Plug the AC Power Adapter into the Laptop Computer Remove the battery from the computer. Connect the AC adapter directly to the computer Verify That the AC Power Adapter Has a Solid Green or Blue Light Verify the AC power adapter displays a solid green or blue light. Older Latitude? C Series laptop computer AC adapters may not have a light. The new E series power adapter indicator light is either a blue ring or a blue dot and is located at the tip, on the DC connector, not on the power brick itself (Figure 1). Figure 1: E Series Power Adapter Indicator Light Location Numbers reference image above: E Series Power Adapter Indicator - Blue Ring E Series Power Adapter Indicator - Blue Dot D series power adapters have a green lights located on the power brick (Figure2). Figure 2: D Series Powed Adapter Indicator Light Location Numbers reference image above: D Series Power Adapter Power Brick D Series Power Adapter Power Indicator Light Shut Down the System If the computer currently is turned ON, running on the battery, shut down the system: 1 Click Start. 2 Click Shutdown. 3 Choose Shutdown from the menu. 4 Click OK. 5 Allow the system to power off. Plug the AC Adapter into a Known-Good Wall Outlet Verify the wall outlet is known-good by testing it with another device, such as a lamp. Confirm there are no power strips, surge protectors, or uninterruptible power supplies (UPS devices) connected to the power cable. UPS devices provide temporary power for a computer when there is no electricity available from the wall socket, such as during a power outage. Plug the power cable into the known-good wall outlet. Power up the system. Replace the MiniPCI Door, Rubber Feet, and System Motherboard
faded screens are always a bad sign usually, it indicates light water damage on the motherboard. other times, it's significant of a ruined lcd screen or both Regretfully, water damage is almost impossible to repair you could try putting the device in a bag of rice for two days and see if that fixes it. I highly doubt it will though
Hi yes the plug into the cradle if this is fine then the firmware could have become corrupt due to virus or some data getting change this can happen. The other thing you can try is remove all the software off the computer then plug the usb in and see if your computer tells you in a pop up box that new device has been found. If it says this then the chances are its software of firmware problem ok. If your computer dont give you pop up box telling you new device connected then the try another usb port to rule out the usb port being the problem or try a different device in the usb port to make sure its working fine. If your computer dont pick the palm up then the problem is more likely to be hardware related like port on palm damaged or even internal parts failing inside the palm. So just try plug it into usb port and see if your computer picks it up look under my computer and see if its listed their then let me know ok