Question about Sony Handycam DCR-TRV280 Digital Camcorder

4 Answers

"reinsert tape" message

Every time I insert the tape, the screen says "Reinsert the tape" as an error message. It is loading the tape fine, but when the camcorder is turned on, it just flashes that message. We'd appreciate any help you can give. Thanks, Ken

Posted by Ken Leake on

  • 6 more comments 
  • jj-me Mar 12, 2008

    i have the same problem same camcorder help i was rewinding a tape and then i pressed play and it said reinsert the tape and i did and it said reionsert the tape again and again heellpp

  • Anonymous Mar 14, 2008

    same

  • Anonymous Apr 12, 2008

    same problem

  • Anonymous Apr 15, 2008

    it gives a message of reinsert tape

  • Anonymous Mar 29, 2009

    Same problem. I've done a google search and a LOT of us with Sony recorders have the same problems. Different users, different models, but same problems, and simular error code displayed.

    The smack it has often worked. But that is more like curing a symptom, and not the cause. But hey, as long as it works I suppose.

  • K8tt Apr 03, 2009

    Can't believe it. Same "reinsert cassette" message. I whacked the camcorder on it's side a couple times and now it works.

  • hamid_parsi Apr 05, 2009

    Every time I insert the tape, the screen says "Reinsert the cassette"

  • Laurarose May 20, 2009

    the whack is clearly NOT working for me... HELP! any other suggestions!?

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4 Answers

Anonymous

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I can't believe it. I tried hitting the camcorder on the battery side, directly on the battery with the palm of my hand and it worked for about 5 seconds. THEN I hit it against a wood table on the battery side and it is now working. I guess my first hit with the palm was not hard enough.

Posted on May 15, 2009

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Anonymous

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Yes I have the same problem with mine it happened a few days ago, I'm pretty sure it's moisture condensation, but when this happend to me before, it came back within hours. This time it didn't. So I think I might take it to a shop to get it repaired because it's still under warranty

Posted on Aug 17, 2006

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Anonymous

I thought it was crazy too, but I fixed the problem by hitting the battery side of the camcorder with the palm of my hand. I'm going to by a new camera as soon as I can dump all my tapes from this one, but heah... at least it's working again.

Word.

Posted on Jun 01, 2008

Anonymous

I have had the same problem. Every time I turn the camera, it immediately beeps and displays Reinsert The Tape. I searched the Internet and found that everyone who has had this problem solved it by hitting the battery side of the camcorder with the palm of your hand. I thought this was crazy. But it's not. It worked for me. I had to smack it twice and I turned it back on and it's working!!!!

Posted on May 23, 2008

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1 Answer

Hello, I am Angel from Romania and i've got a brand new Sony Z5.\r\nToday i discovered that i have a problem with my camcorder.\r\nWhen i insert a cassette, on display is shown "reinsert...


Hi,

Sony is pretty secretive about the :23 code. It can't be found anywhere. However, to service the C:31 code, Sony recommends you do the following:

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
  5. If the error message appears, service may be required.
OR

This may seem silly, but it worked for me. I found this on another discussion forum. Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times. Surprisingly it worked for me

Hope this is helpful


*Rating and comments are invited for this solution

Nov 11, 2010 | Sony HVR-Z5U High Definition DV Camcorder

1 Answer

I have a sony dig 8 trv340 and am receiving an error code of c31:42 what does this mean?


Hi,

In DCRTRV430 Camcorder, the C:31:42 error message is a Self diagnostic display. This message can be clearly identified by the help of a Sony Authorized service technician. Each of these codes indicates the symptoms and resolutions of the Camcorder. In C:31:42, the issue is with the tape and the tape mechanism.

I suggest that you remove and reinsert the tape to check if it helps. You may also try inserting new tapes in the Camcorder. Please remove the battery and/or power cable, connect, and perform operations from the beginning. You may also try resetting the Camcorder back to factory default after removing the tape.

To Reset the Camcorder, perform the steps below:

? Please open the LCD screen to locate the RESET button.

? To reset the Camcorder, press the RESET button using a sharp-pointed object.

? Please make sure that the Camcorder is turned on while pressing the reset button.


Also, try turning off the Camcorder and remove the battery pack. Then move the 'Power Switch' of the Camcorder to the ON position


for 1 minute. After about 1 minute, move the 'Power Switch' to the OFF position.

Now reinsert the battery, turn on the Camcorder and check whether it is working fine.


Thanks.

KenSolutions

FixYa

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2 Answers

Reinsert cassette - After inserting a cassette the on screen message reads as follows "reinsert cassette" a further message C:31:23


when ever to get this kind of message just try to fwd the tape mannualy, or just make sure tht when u are rew. the tape dont rewind tht completely....

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Code: 31:23....please reinsert tape. everytime i switch it on.


dear

u need to rate me for that ..ok dude....

actually this error is related to s reel i.e, the supply reel of the camcorder and some time when we insert a new tape in camcorder it start giving the error because the amount of tension is more in new tapes as compared to the old ones (used one) . . try to use the old tape u would nt have any problem .

but with new tape u will have these kinds of problem some times , to solve this problem for new tape u need to take the camcorder to near by service center of sony .nd they will align the tape path of your camcorder .

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Every time I insert the tape, the screen says "Reinsert the tape"


make sure the camera internal battery is charged. using the ac charger plug the camera in for 24 hours. if the internal battery is dead then you will need to turn it in and have it replaced. that is why is says reinsert the tape

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Bill,

The problem is with the S-reel. Take the tape out, remove the battery, and give it a slight bump. This usually fixes the issue for a couple of weeks. I haven't heard of any permenant fixes. I took my cam into circuit city (before they closed) twice for the same issue. Very frustrating when you don't know what the issue is.

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Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

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Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
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Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

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That is the "LOAD" error code.

However, to service the C:31 code, Sony recommends you do the following:

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
  5. If the error message appears, service may be required.
If your camcorder still shows the same error code, then you'll have to send in your camcorder for service.

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3 Answers

Reinsert tape message


I got the dreaded reinsert tape message today and i thouht that my video taping days were over. i then made my way to this page and saw this. whack it three or four times and it will work. at first i thought what a load of crap but i tried it anyways... being really mad at the time, i showed my camera no mercy. i took out the tape and gave it 4 hard hits with my palm, put the tape back in and it worked. thanks alot, this works









i

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