My daughter dropped my camera to take pictures of her son's 1st birthday party and now it will not turn on or take a picture. I can press the play button and it will come on, but the on/off button and the button to take a picture will not work.
I think something moved. Can I open it myself, or should I let her take it to a camera repair shop. I am quite techno and may be able to fix it myself.
I suggest u not to open the camera yourself because there is a plastic moulded circuit with on/off and snap switch, if it got damaged, it should be replaced with new one. So that it is better to go repair shop, better to go Nikon shop.
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You don't need any special software. The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as iPhoto on Mac and Windows Photo Gallery on Windows.
There are also plenty of other photo catalog software packages out there, some free, some not, that can transfer and catalog your pictures so you can quickly find pictures from Susie's birthday party, for example. Just do a google search for "photo catalog software".
Contact your local camera shop, they might be able to get someone to repair it. But don't hope for too much and it will be expensive. You could see if the camera is storing the photos taken but downloading them onto a computer, if it has a memory card take it out and put it into a card reader. If it does store the pictures and you still want to use it then you will just have to point it at the subject and hope the camera catch's the picture.
If you can unscrew and open up camera, you will see very small size fuse on circuit board. one or two of them has blown or open.
If you can change it, please do it. Or go to nearest Sony service shop to fix this problem.