I had my Gogear for about 3 months and one day I plugged it into the charger and it said charging on the screen, which it normally doesn't do. Now, when I unplug the player from the charger, it just turns off. If I have it plugged into the charger, it just says charging and has a picture of a battery filling up. Any ideas on what I can do?
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T osolve this problem, wait until your gogear device dies and wait for 3 hours. after that, recharge your device. This will occasionally happen to this device. (from personal expierience). I recomend the ematic tocuh screen ipod for only 65 $ on walmart. works very good
I have had a GoGear for a while and those things have horrible firmware and are very fragile. I have experienced the same issue myself, so I suggest leaving it plugged in for several hours no matter what the screen says to try and let it charge. It should charge up. If not, try charging via a usb wall charger, which should allow usage of the player while it charges.
Make sure the GoGear is disconnected from the computer
Turn the goGear off
Hold in the volume + button
Reconnect the goGear to the computer while holding in the volume + button
Continue holding the volume + button for 20-30 seconds until a "Found New Hardware Wizard" window pops up
If this does not work, the GoGear is toast, call 1-888-PHILIPS and see if you are still in warranty
WARNING: this process will erase all songs off the GoGear. Disconnect the GoGear from computer. Turn the GoGear off. Hold in the volume + button. Reconnect the GoGear while holding in the volume + button. Continue holding the volume + button. After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now). Good To Go (Gear)! -Tha Mp3 Doctor
Try repairing the device: 1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website 2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.
You may have to charge the device fully for 3 or 4 hours AFTER this process is complete.
Battery is too low for player to charge. There is a firmware fix for this at www.p4c.philips.com
Fix cannot be applied until player is working again.
If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again
Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.