Sudden loss of all volume. Mute is off. There is power to the speakers. Solution?
Hi,
About 6 months ago I had to wipe my hard drive clean and then reinstall all disks for my Dell Dimension 4500 system. Ever since then, there has been no sound for emails, music, Start-up and Logging off etc...etc.
When trying to play a cd for instance, or anything requiring sound, the following message appears:
0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:
Error ID = 0xC00D11BA, Condition ID = 0x00000000
Web Help
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There are no other programs running and I have repeatedly gone to control panel and gone through all the Windows sound trouble shooting suggestions regarding sound devices. All wire connections have been checked and there was no change in regard to the plug-in areas.
Everything worked great soundwise prior to re-installation, no wires or connection locations were changed, and no one else has used my computer so I have ruled out any accident by another person.
Please call me or email me at [email protected], Phone is 551-497-2795 to help me while at my computer. It will be so much appreciated. This problem has been driving me crazy for too long.
Thanks so much for your prompt attention and looking foward to speaking to a tech repair adviser asap.
Sincerely,
Lauré Bassing
Volume/Mute Indicator: This
indicator will glow green when the
HK3270 is turned on. Its position
will enable you to judge the relative
volume of the unit even when the
speakers are muted or turned off.
When the indicator is pointing
towards the left, at an "8 o'clock"
position, the volume is low; when
it is pointing to the right, as in a
"3 o'clock" position, the volume is
loud. When the unit has been muted,
pressing the Mute button ïâthe
indicator will flash
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