HP PSC 2355 All-In-One InkJet Printer Logo

Question about HP PSC 2355 All-In-One InkJet Printer

1 Answer

Printer problem When I turn on our all in one printer it immediately says "scanner failure". How do I clear it and what is the problem? Is it necessary to be connected to a computer? Our printer is not currently connected to the computer and worked okay for a couple of months.

Posted by Irene/Earl McQueen on

Ad

1 Answer

Deepu Amalan

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 167 Answers

There is some problem with your integraed scanner in office all in one. But your printer should work fine.

 

But you may not be able to sned or receive faxes as it needs the scanner to be functional.

 

If you can lubricate the rails of the scanner assembly, it become moving again.

 

Otherwise get it serviced.

Posted on Oct 19, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Scanner failure 30,0146 hp 6040

"I know I'm a biot late to the party here but I just worked on an M3027 with that same error. It turned out to be the scanner head lock was in the locked state. Tried unlocking with the machine still on which didn't clear the error but after a power-cycle with the head unlocked the error was cleared. Nice simple and free solution!" Read more here: error 30 01 34 scanner failure
0helpful
1answer

Canon scanner why does the green light flash after diagnostics?

SOLVED] Canon FS2710 failure on Windows XP pro - Tech Support Forum

www.techsupportforum.com > ... > Hardware Support > Printer Support
Jan 6, 2010 - 6 posts - ‎1 author When I looked into getting a negative scanner I looked specifically for one ... Well as it turns out my Canon Canoscan FS 2710 is not compatible ...
0helpful
1answer

How do I solve the "scanner failure power off and on again" message for an h.p. 6110 officjet all-in-one printer/scanner/fax?

Hi Paul,

Scanner Failure usually results in Hardware Failure. However there is one step you can try. Try connecting the printer directly to wall outlet or any other power outlet and the issue should be resolved.

Regards,
Sean
1helpful
1answer

Lexmark T642 When printing, LCD displays

this error is a scanner lost lock error and can be caused by the scanner or the logic board. if this error comes up immediately on power up the scanner motor is not initializing by percentages of failure the scanner is approximately 85% the logic board 15% i would change the scanner
0helpful
1answer

Lexmark x2500

There 3 light on the printer that able to indicate to user when problem occur. Find your printer error accordingly as below and may solve your printer problem.

37d307a.jpg
1st button light blink rapidly = the printer may be out of paper, so load more paper and press the 1st button itself to continue. Or may be paper jam is occur, so clear the paper jam and press the 1st button light itself to continue.

If 1st button light blink slowly = mean the cartridge carriers are stuck, so raise the scanner unit and remove any object blocking the path of the cartridge carrier, make sure the cartridge are closed and installed properly, then lift the scanner unit, gently push the scanner support towards the cartridge carriers, and carefully lower the scanner unit until it is completely closed. After that press the 1st button itself to continue.

If 2nd LED light blinking = the color cartridge need to be replaced soon.

If 2nd LED light is ON = the color cartridge need to be replaced immediately.

If 3rd LED light blinking = the black cartridge need to be replaced soon.

If 3rd LED light is ON = the black cartridge need to be replaced immediately.

Hope this help.

YBC (/\)
0helpful
2answers

Scanner failure

After turning on the printer, I am getting a message stating "scanner failure" turn off printer. Can't do anything else.
0helpful
2answers

Scanner Falure Issue

Clean Scaner Unit Properly its not easy to done
other wise all engineer
3helpful
2answers

HP photosmart c7180 scanner failure

Hi,
you can run a reset on the printer and clear the scanner failure yourself. You can find the instructions at: http://www.inkbank.com.au/webcontent21.htm
good luck...
L.C.
0helpful
1answer

Scanner failure

scanner failure, turn unit off and back on, does not help
Not finding what you are looking for?

123 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1124 Answers

Ekse

Level 3 Expert

13435 Answers

Cindy Wells

Level 3 Expert

6449 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...