Our Nespresso D300 continues to say"Fill Water" even after I have filled and repositioned the container. I have also unplugged the machine.
Even if you fill the tank with water, the machine will display this message when it is empty inside (the pipes, heating element, etc.) You need to prime it: run some water through it by running the steamer/hot water wand. That should take care of it.
This happens when the pump gets plugged with scale. You can try descaling the machine if water can still be circulated through it. If no water comes out at all, then you will have to take out the pump and dip it in vinegar. This is not too difficult to do - I will post detailed instructions on how to do it separately
Hello there,
My machine did exactly this. Sadly, when I rang the people they said the reason the machine was confused about the water was because it was backed up with scale, they had to take it away and replace some parts. It's about £80 flat rate to get it fixed.
Sorry this doesn't really help much practically but if all else fails....
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That's exactly right! I had this problem too, but when I simply ran the machine (making a double espresso) the message cleared. Thanks!
I have this problem saying FILL WATER , i have water in the tank but the machine will not let me prime the system , even when i try to run water/steam it makes the springy thumping noise for about 5 seconds then says fill water again. Any ideas
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