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Question about Sony Cyber-Shot DSC-P72 Digital Camera

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"No Memory Stick" errors

With brand new batteries and a brand new Sony Memory Stick PRO MagicGate, when I turn on my camera, I get a "No Memory Stick" on the screen. Can't take pictures, and isn't recognized on the pc. I've used ths camera for years, and now its not working. It has not been dropped, I've already reset it, changed the batteries. I've even tried to format the memory stick but it doesn't even recognize that there's one in the camera, so that's not an option. I've even tried other memory sticks that I've used many other times and it still does not recognize the memory stick is in the camera. Any suggestions?

Posted by Anonymous on

  • 3 more comments 
  • Anonymous Jul 20, 2006

    This happens with ANY memory stick I insert....even ones I have successfully used in the past.

  • gpricope Dec 22, 2007

    iMy memory stick is not recognized by my computer. First it was recognized for short time, but it disappeared. Now i cant see it, even if I reinstalled the operating system. His light doesn't flash. 've tried all the USB ports. Help!

  • chel_shel Aug 01, 2008

    Everytime I turn the camera on, it says that the memory is full, when there isn't even any pictures.

  • stbahorn Feb 19, 2009

    I have a sont cyber shot. I am on my third memoy card. I have sent the camera into sony twice now. I place a card in the camera and it says reinstall memory stick when there is one in there. The PC can read it and show the pictures but it does not work in the camera,,,,HELP!!!

  • Anonymous Mar 27, 2014

    trying to format new memory stick produo



3 Answers


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Due to the length of the memory stick it rarely causes bent pins sideways but they can over a long period lose their tension and fail to make contact with the memory. Also, more commonly they can tend to get a build up of dirt on them. Try using an old memory stick and quickly push the stick in and out of the camera as fast as you can and do this for about 15 to 20 times (with the camera off of course) this should clean any gunk built up on the contacts. Now switch on and use the new stick to see if it's working. If not try the exercise again. If it still doesn't work try sticking 2 layers of sticky tape to the front (the side opposite the gold contacts)Run the tape from the bottom (the contact end) to the top. Running it to the top will ensure it comes out with the stick when you eject it and it doesn't stay inside causing problems. Doing this will marginally increase the size of the stick and put a little more pressure on the contacts. Just nake sure the sticky tape comes nowhere near touching the stick's contacts as this will tend to make them pick up dirt. Also this trick is only to see if it's you camera's contacts have lost tension, its not meant as a permanent fix. If neither of these tricks work I'm afraid it's a trip to the camera hospital.

Posted on Jul 20, 2006



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Normally when a memory stick is inserted the wrong way or in a speed, the contacts pins inside the cmera tends to bend. If the camera is not sensing the stick this may the problem.

Posted on Jul 20, 2006



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All the other suggestions are great advice. I went all through them and then remembered what happened with the camera a couple of years ago. The camera sometimes seems to be sensitive to a lowish charge. Even if the charge is sufficient to get the machine starting up as nornal sometimes it seems to need batteries with a really good level of charge, perhaps because the contacts are damp or dirty. I found that my battery charger wasn't working properly and as soon as I borrowed someone elses charger it all started working instantly.

Posted on Aug 17, 2006

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Related Questions:


Camera keeps telling me to reinsert the memory card. I've tried to new cards. When I put the memory card I was replacing because it is full, it goes back into the camera just fine.

As a last resort you could copy the full card to a computer and then delete the pictures on the card and use that again.

Here is the error list from the camera manual.
This is all I can suggest from here.

"Reinsert the Memory Stick Error"

Insert the "Memory Stick Duo" correctly.

The inserted "Memory Stick Duo"cannot be used in your camera
(See below).

The "Memory Stick Duo" is damaged.

The terminal section of the "Memory Stick Duo" is dirty

Compatible cards.
Memory Stick Duo (without MagicGate)
Memory Stick Duo (with MagicGate) *1 *2
MagicGate Memory Stick Duo *1
Memory Stick PRO Duo *1 *2
NOT compatible
Memory Stick (without MagicGate)
Memory Stick (with MagicGate)
MagicGate Memory Stick
Memory Stick PRO

Some Memory Stick Duo have a write protect switch on the back.
You cannot record, edit or delete images if you
slide the write-protect switch to LOCK with a
fine-tipped object

"Memory Stick Duo", "MagicGate Memory
Stick Duo" and "Memory Stick PRO Duo" are
equipped with MagicGate functions.
MagicGate is copyright protection technology
that uses encryption technology. Data
recording/playback th
at requires MagicGate
functions cannot be performed with this

Supports high-speed data transfer using a
parallel interface.

The disk is write protected

You only can use Memory Stick Duo. There is a write protection switch on the memory card, you only can switch with a sharp point. Ball point or something like that. Have a close look on the card.
"Memory Stick Duo", "MagicGate Memory Stick Duo" and "Memory Stick PRO Duo" are equipped with MagicGate functions.
MagicGate is copyright protection technology that uses encryption technology. Data recording/playback that requires MagicGate
functions cannot be performed with this camera.
So if you have a MagicGate one it does not work and could give this error.

Bought used camera Sony Cyber Shot Model DSC-P32. What Memory Stick do I need?

You can use Memory Stick standard, pro or pro duo up to 2GB with the Camera.
    A dedicated adapter (MSAC-M2) must be attached to use Memory Stick Duo™ or MagicGate Memory Stick Duo media.

I have provided the Memory Stick compatibility chart for your reference.

Not reading in computer and camera

It's probably a fake one. I had the same problem; I bought a 16GB one for few bucks from an online store, but it was fake so I faced the same problem.
Read this guide to determine if your memory stick is fake or not:

If it's not fake, then there might be a problem with your memory stick. Try replacing it with a new one if possible.

Hope this helped.

Have Sony CyberShot DSC-F707 Sony Memory Stick Duo Adaptor and Sony Memory Stick Pro Duo 4gb When installed get C:1301 error


In DSCT1 Camera, the C:13:01 error message indicates a Self diagnostic message. Each of these codes indicates the symptoms and resolutions of the Camera. In C:13:01, the issue is with the Memory Stick being used in the Camera.

The Symptoms are:

Memory Stick Pro Duo 4GB is not compatible with the DSCF707 Camera. Maximum capacity supported by the Camera is up to 128MB. Please try using a MS with 128 MB and check if it works. A dedicated adapter (MSAC-M2) must be attached to use Memory Stick Duo or MagicGate Memory Stick Duo media.





Memory Stick error


Following types of memory sticks are compatible with the Camera model DSC-V1:

Memory stick: 32/64/128 MB
Memory stick Pro: 256 MB/512 MB/1 GB/2 GB.
Mark 2 Memory stick Pro: 1/2 GB.

However, in order to use Memory Stick Duo or MagicGate Memory Stick Duo media with the Camera, a dedicated adapter (MSAC-M2) must be attached.

Follow the steps given below to troubleshoot the Camera that is not recognizing any compatible memory sticks:

Furthermore, you may try resetting the Camera to the original factory settings by pressing and holding the Reset button for 30 seconds.

If the issue persists even after performing all the above mentioned steps then the Camera is required to be diagnosed and serviced.

File Error report on a W80 camera....

have you tried resetting your camera to original factory settings.if not please try it...

New psp

use only magicgate/sony brand memory sticks , must format memory stick,......Have u saved anything on it????

File error

I was having the same problem with my 4GB memory stick pro duo, when i took more than 50 pictures with my camera (dsc-w90) i would get the blue screen with the file error message. I'm guessing you bought the memory stick on ebay right? I bought mines there and it turns out it's a fake one. If you also bought it there then you most likely have a fake memory stick because I found out that most of the memory sticks sold on ebay are fake, to help you figure out if you have a fake one or not check out this guide or google fake memory stick pro duo.

Memory Stick for Sony Digital Camera DSC-S50

Here is a link that appears to answer your question:,aid,114850,00.asp
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