With brand new batteries and a brand new Sony Memory Stick PRO MagicGate, when I turn on my camera, I get a "No Memory Stick" on the screen. Can't take pictures, and isn't recognized on the pc. I've used ths camera for years, and now its not working. It has not been dropped, I've already reset it, changed the batteries. I've even tried to format the memory stick but it doesn't even recognize that there's one in the camera, so that's not an option. I've even tried other memory sticks that I've used many other times and it still does not recognize the memory stick is in the camera. Any suggestions?
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: "No Memory Stick" errors
Due to the length of the memory stick it rarely causes bent pins sideways but they can over a long period lose their tension and fail to make contact with the memory. Also, more commonly they can tend to get a build up of dirt on them.
Try using an old memory stick and quickly push the stick in and out of the camera as fast as you can and do this for about 15 to 20 times (with the camera off of course) this should clean any gunk built up on the contacts. Now switch on and use the new stick to see if it's working. If not try the exercise again.
If it still doesn't work try sticking 2 layers of sticky tape to the front (the side opposite the gold contacts)Run the tape from the bottom (the contact end) to the top. Running it to the top will ensure it comes out with the stick when you eject it and it doesn't stay inside causing problems. Doing this will marginally increase the size of the stick and put a little more pressure on the contacts. Just nake sure the sticky tape comes nowhere near touching the stick's contacts as this will tend to make them pick up dirt. Also this trick is only to see if it's you camera's contacts have lost tension, its not meant as a permanent fix.
If neither of these tricks work I'm afraid it's a trip to the camera hospital.
All the other suggestions are great advice. I went all through them and then remembered what happened with the camera a couple of years ago. The camera sometimes seems to be sensitive to a lowish charge. Even if the charge is sufficient to get the machine starting up as nornal sometimes it seems to need batteries with a really good level of charge, perhaps because the contacts are damp or dirty. I found that my battery charger wasn't working properly and as soon as I borrowed someone elses charger it all started working instantly.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
As a last resort you could copy the full card to a computer and then delete the pictures on the card and use that again.
Here is the error list from the camera manual.
This is all I can suggest from here.
"Reinsert the Memory Stick Error"
Insert the "Memory Stick Duo" correctly.
The inserted "Memory Stick Duo"cannot be used in your camera
The "Memory Stick Duo" is damaged.
The terminal section of the "Memory Stick Duo" is dirty
Memory Stick Duo (without MagicGate)
Memory Stick Duo (with MagicGate) *1 *2
MagicGate Memory Stick Duo *1
Memory Stick PRO Duo *1 *2
Memory Stick (without MagicGate)
Memory Stick (with MagicGate)
MagicGate Memory Stick
Memory Stick PRO
Some Memory Stick Duo have a write protect switch on the back.
You cannot record, edit or delete images if you
slide the write-protect switch to LOCK with a
"Memory Stick Duo", "MagicGate Memory
Stick Duo" and "Memory Stick PRO Duo" are
equipped with MagicGate functions.
MagicGate is copyright protection technology
that uses encryption technology. Data
at requires MagicGate
functions cannot be performed with this
Supports high-speed data transfer using a
You only can use Memory Stick Duo. There is a write protection switch on the memory card, you only can switch with a sharp point. Ball point or something like that. Have a close look on the card. "Memory Stick Duo", "MagicGate Memory Stick Duo" and "Memory Stick PRO Duo" are equipped with MagicGate functions. MagicGate is copyright protection technology that uses encryption technology. Data recording/playback that requires MagicGate functions cannot be performed with this camera. So if you have a MagicGate one it does not work and could give this error.
It's probably a fake one. I had the same problem; I bought a 16GB one for few bucks from an online store, but it was fake so I faced the same problem. Read this guide to determine if your memory stick is fake or not: http://reviews.ebay.co.uk/FAKE-Sony-Memory-Stick-Pro-Duo-MagicGate-Cards-Exposed_W0QQugidZ10000000001535763
If it's not fake, then there might be a problem with your memory stick. Try replacing it with a new one if possible.
In DSCT1 Camera, the C:13:01 error message indicates a Self diagnostic message. Each of these codes indicates the symptoms and resolutions of the Camera. In C:13:01, the issue is with the Memory Stick being used in the Camera.
The Symptoms are:
Memory Stick Pro Duo 4GB is not compatible with the DSCF707 Camera. Maximum capacity supported by the Camera is up to 128MB. Please try using a MS with 128 MB and check if it works. A dedicated adapter (MSAC-M2) must be attached to use Memory Stick Duo or MagicGate Memory Stick Duo media.
I was having the same problem with my 4GB memory stick pro duo, when i took more than 50 pictures with my camera (dsc-w90) i would get the blue screen with the file error message. I'm guessing you bought the memory stick on ebay right? I bought mines there and it turns out it's a fake one. If you also bought it there then you most likely have a fake memory stick because I found out that most of the memory sticks sold on ebay are fake, to help you figure out if you have a fake one or not check out this guide or google fake memory stick pro duo.