Question about SanDisk Sansa m240 MP3 Player

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Problem synching Sansa m240

My sansa isn't working right. I want to delete an old song and add a new one, but when I connected it to the computer and went into Windows Media Player, WMP said that my mp3 player had no files on it. Also, when it is connected, it says MSC instead of MTP like it usually does. How can I fix this?

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Adriva, Why stay away from the m240 series? Just curious. However, I am in 100% agreement with you. I own 3 Sansa's because at the time I couldn't afford anything better. Out of the three only the original, a SDMX1 - 512 R, still works correctly. My main complaint about the SDMX1 is the amount of time it taks to FFW or RWD. It may be ok for a 3 minute song, but I listen to a lot of audio books and you can just about forget trying to find your place. You try to FFW and it takes FOREVER to advance just a few minutes. Then, because of the way the controls are set up you wind up jumping 10 tracks ahead. Why do I have to keep FFW or RWDing? Well the SDMX1 can never seem to remember where it was when I turned it off. Now this is hard enought to do when you are sitting and listening to it, but you can forget about doing it while driving. The next two Sansa I got ( thinking they would be better) were the m240s. I got one for me and one for my son. Mine died with in 6 months. Will not do anything. New battery makes no difference. So I took my sons after he complined about it not working. The problem with his is that when it is turned OFF, it drains the battery ( A BRAND NEW BATTERY) in about 5 minutes. You can listen to it for hours but turn it off and leave the battery in and it is dead within minutes. Also I was able to listen to my older SDMX1 (512m) for about 16 hours with a new battery, I get nothing like that with my m240. Now my m240 will not let me put new books on it. It keeps saying it is full. I tried using it like a HD and put some books on there. Then when I turned it on, the books didn't show. So I set it to be a music device and put some on and had no better luck. I couldn't remove the books, couldn't copy new stuff on. I heard there was a way to do a HARD holding down a button combo and turning it on. Has anyone heard of this? Can anyone suggest a solution to my problems (Short of an ipod?) I got the sansa because they are cheap and I got what I paid for. I've just had a sandisk thumbdrive go bad. I think I've made my last Sandisk purchase ever. Can anyone suggest an MP3 player for between $70-$100 with 1-2 gigs of space? Thanks Modgod

Posted on Jul 26, 2007


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Don't use de Windows Media Player to manage the files. Use your MP3 player like a HD or a Floppy. Simply drag and drop the files on it. This works only if your computer recognize the device. I'm (unfortunately) a m240 sansa user. It's gonna be the last m200 series I ever used. I guess we have to stay away from this m200 series of Sansa...

Posted on Jul 18, 2007


When your Sansa is not connected to the computer, go into the menu, select Settings => USB and change from MSC to either MTP or Auto.

Posted on Feb 12, 2007

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Go to my computer and open it from there hopefully you can delete the songs there.

Posted on Jul 17, 2006

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Related Questions:

1 Answer

I cant find place to add music files to my player, SanDisk Sansa m240... I go to my computer open the files and find no music library

use windows media player... open WMP connect your player it should recognize it... use this to sync music to your highlight the songs in WMP right click ... go to add music .. select sync .. once you get the songs into a sync list ... you just sync the sansa...

Oct 16, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Hidden songs

If your using a mac, that's why you cant c the songs. go to a PC and go to trashes and go to one of those folders in the trashes and delete every thing in it.

May 20, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

How do you delete songs off of a sandisk sansa m240 music player

In My computer right click on the mp3 player and select format..then it will delete all songs..

Feb 27, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240

go under - my computer - and choose the removable drive your player is creating (ex Removable drive E:) and you should find the folder with the songs this way.Of course you have to conect your player to the computer first :-)

Sep 14, 2008 | SanDisk Sansa m240 MP3 Player

3 Answers

Sandisk 240 1.0 gb

I had this same problem. What I ended up doing was going into My Computer into the device itself and seeing what showed up. It appears a few new songs I popped on there the day after were appearing but nothing else. I deleted all the files, unplugged it from the computer and let the library update, old songs were still playing. Plugged it back into the machine and voila they showed up.

Aug 05, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Synching songs to Sansa m240


Feb 20, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer


My Sandisk Sansa m240 lost all the songs and then I could not delete them. I was able to laod up new songs, but there was no spare memory. I was able to fix this issue by re-formating.

Using windows explorer right click on the "Sandisk sansa M240" and click "format".

Now working OK.

Feb 20, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer


to add or delete songs you simply view it as a hard drive then drag and drop the sings you want on the folder marked sansa.  to delete do the same thing in reverse.

Feb 12, 2008 | SanDisk Sansa m240 MP3 Player

4 Answers

Not able to delete the songs

Sure. Just plug it in. Go to "My computer" RIGHT click on the sansa m240 icon and choose FORMAT. Let me know if this worked. (and don't forget to rate my solution). Best, D.

Aug 13, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Reset button

When you plug the USB Cable into the device, go to My COmputer. In your removeable devices it should say something to the effect of, Sansa. Right click this and open. It will open a folder containing all of your music. You can delete them from there. Question for you. How do you add songs to a playlist or to your favorites. The help disk that came with mine doesnt work.

Dec 01, 2006 | SanDisk Sansa m240 MP3 Player

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