Well, I did what I've always told my daughters not to do!
I got a spatula stuck in the flat beater. Now I can hear the motor and a clicking sound (gears) but the beater doesn't move and there is no change in sound if I move the speed up or down. Grandchildren are waiting on my cookies. Can you offer a suggestion (other than TNT)? I have the parts list, but not a mechanics mind. Thanks for any help. Jean
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3,130 Answers
Re:
You snapped one of the drive gears. Your gonna have to get someone whos mechanicly inclined to take apart the drive motor assy and see whats broke. You should be able to get the parts at http://www.repairclinic.com good luck
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Generally the problem is only the beaters. They may no longer be aligned in a perpendicular line and are slightly bent, just enough to make them click. You may have to replace the beaters to get satisfaction.
Make sure your Beater can slip in and out of the Beater Shaft easily. Do not force the beater onto the Shaft if the shaft is bent. If it cannot be removed easily by hand, use a soft rubber mallet (not a steel hammer) to slightly tap the beater so it can be moved up and down the shaft or from side to side. Then you can easily turn the beater left and remove it from the shaft.
From Kitchenaid Manual: To Attach Flat Beater, Wire Whip, or Dough Hook 1. Turn speed control to OFF. 2. Unplug stand mixer or disconnect power. 3. Tilt motor head back. 4. Slip beater onto beater shaft and press upward as far as possible. 5. Turn beater to right, hooking beater over pin on shaft. 6. Plug into a grounded 3 prong outlet.
To Remove Flat Beater, Wire Whip or Dough Hook 1. Turn speed control to OFF. 2. Unplug stand mixer or disconnect power. 3. Tilt motor head back. 4. Press beater upward as far as possible and turn left. 5. Pull beater from beater shaft
It covers several models including yours.
1. Check/Adjust the Flat Beater to Bowl Clearance:
Turn screw (A) SLIGHTLY counter clockwise (left) to raise the flat
beater or clockwise (right) to lower the flat beater
2. Check the Beater Shaft (Agitator Shaft) making sure the Retaining ring
is flushed with the surface of the Planetary Assembly
Constant Pulling and Removal of the beaters can cause the Agitator shaft to move
3. If the above two still don't solve your problem, follow the service manual
directions to disassemble the Planetary Assembly and check for loose screws
Hi ARADAM,
you don’t
provide the model number or say if you have a ‘tilt-head’ or a ‘bowl-lift'
mixer, which would helpful, but you can easily download a PDF version of your
Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click
on Customer Care>Locate Manuals& Guides> and enter the 6
character model number and select a file listed under Owners Manuals and
save that file to your PC. You’ll need to have Adobe Reader to be able to open
it. Turn to Page 11 and you will find the instructions for adjusting the mixer
head height. I have extracted the instructions below: Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the
bottom of the bowl. If for any reason, the flat beater hits the bottom of the
bowl or is too far away from the bowl, clearance. Tilt-Head models
• Unplug mixer.
• Lift motor head.
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or
clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.
Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
•
Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and
clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.
If you find the adjustment screw missing, you’ll need to replace it. But now
you’ll need I hope this helps!
–Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
Hi TCMARTIN.This should be pretty easy to do by yourself
the instructions for adjusting your beater to bowl clearance is in your Owners Manual.I you don’t have the original manual you can
easily download a PDF version of your Owners Manual from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click
on Customer Care>Locate Manuals&
Guides> and enter the 6 character model number, in your case K$45SSW and
select the file listed for your model that
appears under Owners Manuals (2): K45SSWH-0.pdf(2730.37 KB)
and save that file to your PC.Turn to
Page 13 and you will find the instructions for adjusting the mixer head
height.I have extracted the
instructions below: Beater
to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the
bottom of the bowl. If for any reason, the flat beater hits the bottom of the
bowl or is too far away from the bowl, clearance Tilt-Head
models
• Unplug mixer.
• Lift motor head.
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or
clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place. I hope this helps! – Howard,
Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
Hi, JAKELEGJEETE, You don’t say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM5PS)and select the last file listed that appear under Owners Manuals: and save that file to your PC.You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the Beater to Bowl Clearance.I have extracted the instructions below: Beater to Bowl Clearance Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance. Tilt-Head models • Unplug mixer. • Lift motor head. • Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater. • Make adjustment with flat beater, so it just clears surface of bowl. If you over adjust the screw, the bowl lock lever may not lock into place.
Bowl-Lift models • Unplug mixer. • Place bowl lift handle in down position. • Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater. •Make adjustments with flat beater, so it just clears surface of bowl. If you find the adjustment screw missing, you’ll need to replace it.But now you’ll need I hope this helps! –Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln
Hi, KLOEHR, your beater will not lengthen by losing a screw.However, if you lost your Beater to Bowl Clearance adjustment screw, then it might appear that your beater had ‘grown’ because now the beater may be touching the bottom of your mixing bowl, where previously it had not.Simply said, the beater didn’t grow the mixer head drooped. You don’t say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM5PS)and select the last file listed that appear under Owners Manuals: KSM5PSWW0.pdf (2930.74 KB) and save that file to your PC.You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below: Beater to Bowl Clearance Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance. Tilt-Head models • Unplug mixer. • Lift motor head. • Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater. • Make adjustment with flat beater, so it just clears surface of bowl. If you over adjust the screw, the bowl lock lever may not lock into place.
Bowl-Lift models • Unplug mixer. • Place bowl lift handle in down position. • Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater. •Make adjustments with flat beater, so it just clears surface of bowl. If you find the adjustment screw missing, you’ll need to replace it.But now you’ll need I hope this helps! –Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln
Hi VBPROSANDY, When you say beater, I assume you mean your flat beater.Are you having the same problem with your Wire Whip beater and dough hook?If you are not, then the first thing I’d do is look inside the flat beater’s attachment well, to see that there is nothing; i.e. hardened food, dough or batter, in the bottom of it that would prevent the agitator shaft and groove pin from seating properly. The flat beater has two drain holes at the bottom for drainage, but if these get plugged it may prevent accumulated ‘gunk’ at the bottom from escaping, and over time the buildup may prevent the beater from seating properly. If you find the beater attachment well is clean, then from the KA Instruction manual, to attach the flat beater... 1. Slide speed control to OFF and unplug. 2. Slip flat beater on beater shaft. 3. Turn beater to left, hooking beater over the pin on shaft. Finally, check the groove pin on the agitator shaft to make sure it hasn’t become bent so that it doesn’t fit the beater properly. Pins shouldn’t bend, but sometimes they do. The beater attachment process should not require any effort as the agitator shaft should easily fit into the beater’s attachment well and easily turn to the left.Your planetary should not move during this process and if it does move it will take some effort on your part to turn it. The fact that you’re turning the planetary means you’ve turned the beater as far to the left as it should go to ‘lock’ it. When you get this far, let go and the beater should fall into place on the groove pin. Good luck. I hope this helps. Howard, Burke, VA If this solution has been helpful, please rate it, thanks! - hslincoln
Hi TH1754, you don?t mention your KA mixer model, but you can easily download a PDF version of your Owners Manual from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (for this example, I?ve used a KSM90P mixer) and select the last file listed that appears under Owners Manuals: KSM90PSWW0.pdf (2930.74 KB) and save that file to your PC. You?ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below: Beater to Bowl Clearance Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance Tilt-Head models ? Unplug mixer. ? Lift motor head. ? Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater. ? Make adjustment with flat beater, so it just clears surface of bowl. If you over adjust the screw, the bowl lock lever may not lock into place. I hope this helps! ?Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln
JOE:You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals:KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC.You’ll need to have Adobe Reader to be able to open it.Turn to Page 11 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below: Beater to Bowl Clearance Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance
Tilt-Head models • Unplug mixer. • Lift motor head. • Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater. • Make adjustment with flat beater, so it just clears surface of bowl. If you over adjust the screw, the bowl lock lever may not lock into place.
Bowl-Lift models • Unplug mixer. • Place bowl lift handle in down position. • Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater. •Make adjustments with flat beater, so it just clears surface of bowl.
I hope this helps! –Howard, Burke, VA If this solution has helped you, please rate it, thanks!.hslincoln
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