Question about Philips HDD1630 MP3 Player
I HAVE ONLY HAD THIS THING FOR ABOUT 2 WEEKS, PURCHASED NEW FROM SAMS. THE POWER BUTTON AFTER 1 WEEK BEGAIN TO WORK SLOWLY, 2 DAYS AGO I COULD NOT TURN IT OFF, AFTER A LONG TIME I FINALLY GOT IT TO TURN OFF. NOW IT WON'T TURN ON . I HAVE TRIED IT WITH THE POWER CORD PLUGED IN TOO. I ALSO CHARGED IT OVERNITE, STILL NOTHING. PHILIPS MAKES SUCH GOOD PRODUCTS I CAN'T BELIEVE THE PROBLEMS I AM HAVING.
The same thing happened to me. I contacted Philips and they sent me this solution, which worked for me. Question My GoGear has no power/no display even connected to the power supply with the AC adapter. What should I do? Answer Do a soft reset by pressing and holding the Power On/OFF button and the volume + key for a couple of seconds. Then connect your GoGear to a power outlet with the AC Adapter to charge the player again for around 30 minutes. Try turning the unit back on and see if the display appears. If the display is able to come on again, keep the player connected for another 3-4 hours until it is fully charged before use, else contact our Customer Care Center for assistance.
Posted on Sep 14, 2006
Have you tried pressing the power button and the + volume at the same time. it will turn on. i have a different problem, I LOST MY CHARGER!
Posted on Apr 16, 2009
All it says is to "please connect player to PC" then when i plug it in that goes away and brings the pic up and thats it
Posted on Sep 01, 2007
Have you tried resetting it? This is what the Philips website says to do: Question How do I reset my GoGear if it freezes or hangs up? Answer Try doing a soft reset. Press and hold the Power On/Off key and the Volume + key for a couple of seconds. Then switch on the GoGear using the Power On/Off key. Note: Your songs and data will not be lost or corrupted by a soft reset. I tried that and it worked for me. I would try that before sending it back to Philips.
Posted on Sep 26, 2006
You should go on the phillips website and then see how to send the product in. They will probabley replace it if it's under warrenty.
Posted on Aug 15, 2006
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