I noticed this problem a few weeks ago with the flash - I had to try a few times to lower it back into the "start" or down position before it would lock and stay down. Now, it will not stay down at all. I've tried to put it down with the camera on, with the camera off - I've tried everything I can think of - multiple times. I'm beginning to think it's just broken. If so, now what?
I haven't heard of this problem but compliments of velocityreviews I came up with this.
Follow the instructions below to attach an external Speedlight. Refer to your Speedlight manual for detailed instructions regarding Speedlight operation.
1 Make sure that both the camera and the external Speedlight are
2 Attach the Speedlight to the camera accessory shoe.
3 Turn both the camera and the Speedlight on.
4 Set the external Speedlight zoom head to an angle wider than
28 mm. If you are using a Speedlight with Auto Power Zoom, set the zoom head angle manually. The COOLPIX5700 does not support power zoom.
5 Set the external Speedlight flash mode to TTL.
At this setting, the amount of light produced by the external Speedlight is measured by the camera?s photocell, and the flash shooting range adjusted automatically to ensure optimal exposure. D-TTL flash control
(available with the SB-80DX, SB-50DX and SB-28DX) is not supported.
6 Take the picture
If the Speedlight Options: Speedlight Control option in the SET-UP
menu is set to Auto, only the external Speedlight will fire. If this option is set to Int & Ext Active then the external Speedlight and the builtin Speedlight will fire at the same time.
The COOLPIX5700 does not support AF-assist illumination, or red-eye
reduction using the red-eye reduction lamp on the external Speedlight.
At a setting of STBY (standby), the Speedlight will turn on automatically whenever the camera turns on but will not turn off automatically when the camera turns off.
Exact functionality varies with the Speedlight in use. Refer to your Speedlight manual for details.
I hope it's of some help
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Page 27 of the user manual says:
Lower the flash by gently pushing it down. When not taking pictures, lower the flash.
The manual is online with Nikon USA. but here is the picture of that page. See bottom of the page.
This is a job for the service department rarely can a user dismantle and repair one of these cameras and have it work when completed. I had the same thing happen to be while testing sets for a photo shoot. The camera functioned properly in all aspects except the flash was up, I tried just ignoring it but that didn't sit to well so I took a mailing elastic and held the thing down. I got looks from the Director so chuckle took some black electrical tape and taped that thing down and all was fine. Sent the thing back to Nikon and as politely as possible told then what they could do with their camera. Anyway that's what happened to me and the only fix is to let those that repair these thing do the repair, in my case it was just a miss aligned latch.
It would appear to me that the flash was not locked in position and has move back on its mount which would cause the flash to go into complete manual mode or loose complete communications between camera and flash. I would suggest shutting the camera and flash off remove the flash first unlock the little locking leaver on the bottom. The 580EX and the 580EX II differ in that the 580EX II has a leaver rather then the huge locking screw. Once apart reinsert the flash unit back into the camera hot shoe making sure that the forward edge of the flash mount is seated as deep into the Hot Shoe as possible and lock it into position. It should click into lock position. Biggest thing I have with my "crew" is when there is a flash installed on the camera they pick the camera/flash unit up by the flash that's a real bad thing cause the flash mount is light plastic and it'll ether break, twist or even unlock the flash enough that the camera falls off of the flash. Pick the assembly up with both hands lens and body. I'm not saying you are doing this but when my crew/working associate's do this I'm not happy. Although that new switch idea is great it also can be unlocked without noticing. Diagram
Sorry to hear about it not working at the graduation. Are in the correct position (I am sure you did but, we must start someplace). Look inside, see if there is battery acid in there.
If with new/fresh batteries it still does not work call Nikon. You have a warranty on it so it should be covered.
Nikon digital 1-800-645-6689
I believe that there is a safety feature built in that if the voltage in the capacitor gets too large the flash will fire, to prevent damage, could be this that is faulty, if it is a new main circuit board is required.
The built-in Speedlight on many Nikon cameras is designed to be a convenient way to either light up a dark subject or to add fill light to a daytime scene. The built-in Speedlight cannot replace a full size, external speedlight which should be used when more power or coverage are needed.
Because the built-in Speedlight is compact and close to the camera it cannot be used under all conditions. When using a lens that is physically very long, a subject that is very close, or a wide lens hood it is possible that a shadow may be cast upon the subject. Notice, in the sample below, the round shadow in the bottom center of the photo.
When the lens is too long or the coverage is too wide with a close subject a shadow of the lens itself is cast. In figure "A" below the lens is casting a shadow. Switching (or zooming) to a shorter lens (figure "B") prevents the shadow and allows even illumination.
If your lens, subject, or lens hood choice create a shadow, an external flash (either on the camera's hot-shoe or connected to the camera by a wire or wirelessly) should be used to fully light the subject.