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The printhead might be defective. If your printer is still under warranty, please contact our technical support team to have the printhead replaced. If not, you can purchase a printhead online at http://bit.ly/ghfW8H
you need to press the feeding button for 10-15 seconds for the printerhead to park at the ink replacement position.then after that you can replace the cartridge that you need to replace
Just check your printedhead that could be not inserted properly of just clean the printerhead with a piece of cotton with alcohol then insert it back to the printer after you clean it. Then try to print if the problem are not solve just replace the printerhead.
If your printer have a separate printerhead with the cartridge just try to replace the printerhead of that printer it is because the printerhead have a problem on that.
Try to check the ink of your printer that they have more ink inside. Or els just check the printerhead of that printer its maybe that was a problem for that. If they could not print at all after this solution just change your printerhead it is because that was the problem. If your printer are using the built-in printerheat from the cartridge just replace the cartridge of what color are did not print but if your using separate printerhead of your cartridge just only replace the printerhead only.
Is the carriage rail clean, and lightly lubricated?
Cheat the door switch and observe the carriage moving at boot up.
(Keep your fingers out of the way!)
See if you can spot where it sticks. Sometimes the printhead capping unit / service station seizes up, and the carriage cannot leave / return to the home position.
This model was not one of their best.... Good luck
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