I am receiving a 004-324 restart printer error message on my front panel; I have checked all connections, turned off everything, unplugged everything and I continue to receive the same message.............HELP!
I am a publisher here in Seattle printing full color books with this machine and I have just gotten the same message- Does anyone have a solution- I have Googled and checked everything...
Now, this happened to me a few months ago and I pulled out the drum and sprayed it with air, replaced it and it worked fine for about two months- now I get the error again- does this help in the problem solving?
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Error code: 016-370 This is yet another error message asking you to restart the printer. You need to switch off the printer and then connect it via the USB cable. Press the hold and cancel buttons simultaneously. Then power on the printer again. On your LCD display you should typically see a message saying 'ready for download mode'. You will then need to initialize the firmware update process. LCD will change to the writing mode. 10 minutes later you will be prompted to start the printer again.
The firmware is available here: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R148843&SystemID=PRN_LSR_3100CN&servicetag=&os=WLH&osl=en&deviceid=6673&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=0&libid=40&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=197745
This type of error code implies that you need to restart the printer again. However, do check to see if toner cartridges are seated in the proper position. Also ensure that they have been locked in. This is an error commonly associated with the Dell 3100cn laser printer. Please let me know the results.
This error code on Dell 3100CN occurs when toner cartridges are not seated properly and/or are not properly locked in. Turn off the printer and unplug it. Now, you need to open the front door and pull out the drum. Try moving the carousel and check if it moves freely. While moving the carousel back and forth try adjusting the cartridges. try to unlock the cartridges and lock them again.
Now turn off the printer and turn it on after 1-2 min.s.
Turn off the printer, and then hold down the "Menu"
button on the front of the printer, and then turn on the power to the
You should see the "Init Password" message on the front panel, and
just choose No to not init the password.