I just bought a brand new creative zen micro photo and plugged it in to the usb port on the back of my p.c. My p.c never recognized it and the only songs i have are the already loaded
also it means there is no way to charge up the batrey. How do i fix it without having to buy a brand new cable.
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was their any software that came with the device to download. If you have it plugged in to a receivers usb port, check with the receivers ability to read the device, some only handle up to 2Gs. If plugged into usb on computer your device should aquire software to make it recognizable.
I think I found my answer. With my player connected I went to Control Panel- System- Hardware- Device Manager and under Portable Devices removed my Zen Player. I then went back to Control Panel- Add Hardware- and let the Add Hardware Wizardaddmy player back. My Zen Micro Photo now connects to computer and I can charge the battery with no problem.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard.
The first problem is probably a software incompatibility between Creative's software and Windows Media Player version 11. The second problem is possibly a need to replace the battery. 3rd party batteries are about 20 dollars now.
I got my Creative Zen Sleek Photo from a friend and everything I did wouldn't let Windows recognize it, but then I got it to work almost magically.
1. Make sure you have the proper drivers installed for it that come with the CD. If you don't have the CD, you can download the ISO here. http://wp.randyr.net/windows-xp/creative-zen-sleek-photo.html
2. Reboot. When it comes back up, plug the cable into your computer, then into your Sleek. The software should sync up. For some reason, my Zen wasn't being recognized from the usb port on my computer tower, but I plugged it into my monitor's USB port and then it worked. Try that, if none of that works, then it may be a problem with your computer not knowing which driver to assign to your Zen, and if so, try the steps below.
1. Plug your Sleek to your computer.
2. Open up Windows' Device manager (right-click on "My Computer" and
select "Properties". Go to the "Hardware" tab, then click "Device
3. Locate the entry for "Creative Zen Sleek" in your device list. It
should appear either under "Sound, video, and game controllers" or
under "USB Devices". Once you locate the entry, uninstall it.
4. Unplug your Sleek and wait a few seconds.
5. Plug your Sleek back in and allow the "new Hardware Wizard" to identify and install the drivers for it.