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Linda Bradley Posted on Jun 30, 2006

Rio 258 cannot connect to computer

Got this message "internal memory unknown format". Went to Rio's site, 1st suggestion is reformat drive -- not able to because drive is not recognized. 2nd option do a flash. The flash software does not see the rio. I double checked all the drivers, they are all working fine. But description of drive is unknown. I just upgraded to windows xp professional. And it shows as two different storage files. I am soooooooooo confused can you think of anything else I can do ? Thanks

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Anonymous

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  • Posted on Feb 10, 2007
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I know this request is old, but I found it while searching for an answer to the same problem myself. First you need to go to the Rio site and download the most up-to-date firmware. it DOESN'T matter if it's the same version that you have now, you will need the installer program. Download that and install it. Plug in your player to your USB to your computer - BUT (and here's the important part) you need to hold down the menu key while plugging it in. Keep holding until it powers up AND the word "UPGRADER" shows on the screen. Now, run the firmware upgrade program and it will see your player and upgrade the firmware (yes, even if it's the same firmware version. You have to do this step). Once it's completed, unplug the player from your computer and the darned thing works.

Nickolas Jones

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  • Posted on Apr 26, 2007
Nickolas Jones
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I cannot believe that the menu button worked i agree with Borbor 1000%. Its amazing how your rio works like new! I telling you that guy knows his stuff!

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Anonymous

Hey that menu button thing worked. Why don't they tell you that on the web site? Thanks a bunch

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Anonymous

That happened to me also maybe 4-5 times im so sick of this,i lost all my tracks even. i dont offer rio to anyone

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It keeps saying memory card is full. Bought a new memory card and put in and it still says the card is full.

Are you sure that isn't "internal" memory card is full message?

Sometimes, when "internal memory card is full" there is no more space in the camera's internal memory. Your camera has 16 MB of internal memory. The number of pictures you can store depends on the picture size setting you have selected on your camera. Keep in mind that the camera always uses internal memory, even if a card is installed (auto default).

If really, the problem is in the "SD memory card", I suggest make some backup all files and reformat the SD. Try formatting it in the camera, there should be a process in your owners manual for doing this; donw formatted SD in your computer, isn't good.

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was there any cd given along with the purchase of this player???????
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This isn't really a immediate problem but I have my opal plugged into the computer now ans it won't read it ,it says on the mp3 player usb connected, tried unplugging it and pkugging it back in

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the Windows format command on the unit. To reformat the memory:
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The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
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  2. Select the format command (full format) to reformat the internal memory of the device.
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I had the same problem and, after scouring the internet in search of a solution, found nothing. So I started messing around with things. About 5 minutes ago I came up with something that worked for me! I'm still in 'testing' mode but it's playing some ACDC now so I'm happy. ;-)

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http://www.opendrivers.com/downloaddriverlink.php

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