DUW1616/ARR DVD CD stuck in. Can feel the click, all external screws removed, pushed in black thumb side panels. Black cover acts as if coming off but still something holding it. Cannot view internally
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Look on the front of the tray where the eject button is There should be a
small round hole, this is for ejecting a stuck disk. Just open out a
paper clip and insert in to the hole and press until the tray opens.
Can you hear the motor running when you press the eject button? If yes then you need to change the drive belt. Open the RW Drive's cover and locate a belt, which connects the two pulleys, from motor to tray gear. It is usually at the front below the tray. Replace this belt and your trouble will be gone. If there is no belt inside, then you can apply some grease on the gearing. This is my personal repair procedure and works always. However, if the motor is not running the problem cannot be repaired at home. If you cannot follow my instructions, then take it to the service center for the technician to perform repairs. Its low cost and quick. Remember: dismantling the drive will void the warranty. Thank you.
If you look on the door of your cd drive next to the button you push to eject the cd there is a small hole. This is essentially the ememrgency release. Unfold a paper clip and push it straight into the hole. Once it releases you will feel the paperclip pushing down on a button. you will feel and hear the drawer release.
Looks like it will have to come apart.
Can you see how?
Usually the top/side casing is simply 5/6 screws
2 each side and 1/2 at the back then slide back away from the from panel.
Technical help at Panasonic may be helpful.