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Cannot add windows components

Went to add the fax software that comes with xp, and keep getting "cannot copy file" messages. files are locked, and cannot copy them even as administrator.

Posted by Anonymous on

  • Anonymous Jun 28, 2006

    i've tried that already, thanks, but there's something messed up with the file permissions in the i386 directory, so even as administrator, i cannot install windows components, even after assigning file permission to the administrator. i've been through the processes outlined on microsoft's knowledge base. the worst part is i have to go in and clear the files that don't get copied out of the registry, because once you try to install them (and fail) the entries get put into the registry anyway, which causes the installer to skip the file next time you try to install it.



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This worked for me!
The problem is a corrupted security database. See MS Knowledgebase article 884018 for the explanation. That contains a link to another article (278316) with the method needed to solve it.
You will need to determine the location of your %Temp% folder as part of the process. This page helped me figure that out.
Once I reset the security database, I rebooted and did the fax service install from Control Panel-Add/Remove Programs - Add/Remove Windows Components and it went without a hitch.

Posted on May 01, 2008



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i tried everything, all the above options, microsoft website notes, hotfix etc. etc- nothing worked!!! then finally, out of nowehere, i saw the bluetooth icon in my taskbar!!!!
Just disabled the bluetooth icon, tried installing the fax again n....yes. . . .IT WAS DONE!!! no1 thought abt it yet. . ..but 4 me it worked. just try, may b it'l help u too....

Posted on Dec 15, 2007



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  • 513 Answers

1. In the Copy Files From box, type: \i386 where is the drive letter and folder path to the i386 folder. 2. Press Retry. 3. Are you using the add/remove program interface? Put the XP-CD in drive, exit 'Splash Screen' Do above *before* going to 'Add/Remove Windows Components' How did it work? Good luck

Posted on Jun 28, 2006

  • Anonymous Jun 29, 2006

    Found something that might be relevant:

    On the esentutl.exe -'[email protected]@@@[email protected]@@@&BV_EngineID=ccceaddeehkgjehcgfkceghdgngdgmm.0&ProductMenu_1=(All+Models)&ProductMenu_2=-------------------------------&ST=1&SortOrder=LT_WEIGHT&awhit=2

    I hope it's somehow related

  • Anonymous Jun 29, 2006

    The link was to long to catch, I'll break it down here -
    [email protected]@@@[email protected]@@@&BV_EngineID


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Need help removing a message

This will solve your problem, DOWNLOAD FILE.
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Cannot install windows xp fax program, i have disc but it cannot find the file???? I have tried control panel, add program and I click on Fax, but it does not find the program on the disc.

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In Windows 98 the MS fax client is installed as part of the windows messaging package and uses a mapi client like exchange client, outlook, or windows messaging to work. Try 'add/remove software' in the control panel and see if you can unistall windows messaging. If you have the win 98 install cd, there is a file called wmw-fax.txt in the tools/oldwin95/message/us folder. you might find the information in there.
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