I'm not sure if the camera has been dropped but don't think so as the last time it was used it was working in the car. The lens is out we turn on the camera, it appears to start as the green light flashes and the LCD screen lights up with the kodak symbol but then shutsdown. There is no action with the lens system it will neither expand or retract. New batteries have not resolved the problem. The lens does not appear to be scewed to one side either it appears straight.
I have tried to move the lens in or out while turning the camera on and off with no success.
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Please try to charge the batteries. Don't use AA manganese (Zinc-Carbon) or NiCd rechargeable batteries. Even alkaline batteries, don't have the same capacity as the NiMH rechargeable batteries.
Considering the price of a new camera with the same possibilities, you could buy one for I think around $300. Diagnose in a repair shop could be between 50 an 100. If you could buy a lens it could cost anything between 10 and 400 dollar and to put it in could cost between 50 and 100 dollars.
My advice, if the batteries don't change a thing after charging, buy a new camera. The last 5 or 6 years the technology has improved immense. and the price of the camera's have dropped. (will drop even more after the holy days.
Hi, Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods. Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to auto focus while the lens is extending, hopefully seating the lens barrel guide pins in their slots. Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one). Thank you!
Had the same problem and read this solution that said you had to take it to Sony for service. This pissed me off so I commenced to beat the camera against my treadmill. After that it turned right on and problem solved..haha...no bs
make sure the lens is properly connected and aligned, if it has been remove recently it may not of been put completely back to the right position causing the contacts to not align. Turn off the camera and remove and then remount the lens. The motors and the cost to replace/repair are almost as much as a new lens. Your lens can and should last a long time unless it has recently been dropped or tried on a camera (forced) the wrong way and the contacts were bent or damaged.
It sound like your lens is either jammed or the motor that causes the lens to open has a problem. First try spraying a can of compressed air around the lens while you turn it on. Also make sure that you are using high output batteries. Digital camera's require high capacity batteries to operate properly but if you are getting a error message then that means that the camera is turning on. Usually if you use regular batteries the camera will just cycle on and off but the lens will come out and go back in. Has this camera been dropped?
If you bought ni-cad batteries then you may have recharged them incorrectly and they do not have a good charge. Try fresh non-rechargable batteries.
If you bought ni-cads, buy nickel-hydride next time. They do not have a "memory" issue like Nicads.
I think the key here, though, is that it was dropped....
I have the exact same issue. I've found some threads that said try using a duster can of compressed air to dislodge any foreign objects (even as small as a grain of sand) from the lens mechanism, but this did me no good. It made the issue less frequent, but it's still there.
Other people suggested taking apart the camera and making sure the internal components are in their proper places, and not preventing the lens from opening and closing properly.
Lastly, others have suggested hitting the side of the camera with your palm to knock it back into shape (some have even gone so far as to say to drop it on a carpeted floor).