The flash does not work .i have reset the camera and checked flash is set up right and cannot get the flash to work . it looks like the flash bulb may have broken can anyone recomend some one to repair this please.
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The flash bulb or tube does not go off suddenly. it gets weak after yers of usege or breaks only if the camera is dropped. most of the flash related problems occour for non charging of the flash. pls contact local repairer for this problem
I have had this problem. HP support was useless. My problem occured just before the warrantee expired, so I called HP and they suggested that the battery wasn't supplying a sufficient charge. They gave me a free battery and it worked for a month, then the flash stopped working again. I called them back, but they now said I was out of warrantee and pointed me to a page of refurbished cameras that I could purchase. Thanks, but no thanks. They label says made in China, so I suspect substandard Capacitors that power the flash have failed. I still use the camera as a backup when I don't need to use a flash the flash. I've opened up the camera to locate the capacitor, but found too many connectors and didn't have the time go completely disassemble the whole thing. I've put it back and it still works.
I will no longer buy HP products. Their customer service is lacking and they have lost me as a customer.
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Flash should turn on by pressing the "Set" button and then the down arrow until you get to the flash menu. Choose the setting that looks like a lightning bolt.
If that doesn't work press the "Menu" button and then press the "right arrow" until you are on the far right tab. Press the "up arrow" until you come to "Reset." Press the "Right arrow." The camera will ask you if you want to reset it. Tell it "Yes." This will take it back to factory settings and clear any mode that turns the flash off.
Are the pictures fuzzy because the flash isn't working? Are outdoor pictures in daylight fuzzy or OK? If they are fuzzy all the time you may have a lens problem. If they are only fuzzy when the flash is needed, fixing your flash should cure the problem.
Try resetting the camera. If that doesn't work then it would have to be sent in. In the picture taking mode pess menu and go to the setup tab. Go down to reset and press the right arrow. HIghlight ok and then press select. If that doesn't work then send it in to be fixed.
Hey sheila-day, I would make sure you have not inadvertently turned the flash off. When the camera is set to picture capture mode press the flash button, which looks like a jagged arrow, and use the left/right arrow keys to set the flash to the desired setting which I would suggest just leaving it on auto flash mode. If this doesn't work I would try resetting the camera back to the factory default setting, which can be done by removing the battery and the memory card and waiting at least 5 seconds and then reinserting them. If neither of these options work I would have it looked at by an authorized service technician. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
I had the same problem with my flash not working on any setting, but I found a way to fix it: hit the menu button, make sure the "rec mode" choice is set to normal instead of burst. I think the burst mode takes multiple shots in a row, so the flash isn't compatible with that setting?