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Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Broken USB port in Creative Zen Xtra

Hi, I have been using creative Zen xtra 40 gb mp3 player for last two years and quite happy with it. Recently accidentally (did not know when) the usb port jack in it got broken. It looks ok from out side except some hanging units inside. I didn't open the player. I'm still able to charge my player and is still playing well. I'm not able to transfer any more music as I couldn't connect the player to PC. Can you offer any advice on this. Does simple soldering solve this problem ? thanks in advance, seenu

Posted by sreenivasa anugu on

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Open it and solder it its easy.

Posted on Jul 04, 2006

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It would appear that the fix requires a Windows machine. Solution then would be two fold:
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  • install and run Windows inside your Mac.
The last could be achieved by:
Of course the easiest is to use a Windows based computer of a friend.

Your Creative Zen Nomad Xtra mp3 player uses a memory system similar to a flash/thumb drive much like the hard disk of any computer. Just as a computer on certain instances freezes/hangs, the same would happen to your MP3. Like again the computer, the OS would need to be re-installed. In your MP3 the OS is the firmware which has to be reloaded/updated.

Good luck and thank you for using FixYa.

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Ok this is what I have found.....Try to run the Recovery Mode here is a link to Creative Labs website that will walk you through it... Just look for Jukebox its on the bottom...you can get the firmware from the same website under support and then just select the type of jukebox you have....that will be the second link...You will need to click on Zen and then look on the right side for Archived Products
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/?st=357,e=0000000000342903798,k=6058,sxi=1,varset=ws:http://us.creative.com,case=4794

http://support.creative.com/Products/product_list.aspx?catID=213&CatName=MP3+Players#

Good Luck and let me know if this helped

cbinny1
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All i had to do was go into recovery mode and use the clean up function and then reboot. After that all problems were solved. H
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http://us.creative.com/support/downloads/

and download the firmware for you version,.
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